Manager, Predictive Analytics & AI

nto our commercial business operations. This role will focus on piloting and maintaining AI solutions using standardized platforms and frameworks, while ensuring they complement existing processes. The manager will work across teams to surface opportunities, troubleshoot early integration challenges, and support the gradual adoption of AI capabilities across the business. This is a high-impact role with significant visibility across Diageo.

Key Responsibilities:

• Identify opportunities where AI tools can enhance commercial analytics and business operations.

• Ensure all AI initiatives align with business strategy and contribute to measurable business outcomes

• Pilot and test AI solutions on standardized platforms, evaluating effectiveness and scalability.

• Support integration of AI tools with existing systems, ensuring minimal disruption to current processes.

• Collaborate with cross-functional teams (Commercial Analytics, Data & Technology, Commercial Sales) to align on business needs and use cases.

• Document processes and learnings to help establish early AI frameworks and best practices.

• Troubleshoot and resolve issues related to AI pilots, ensuring reliable performance.

• Promote adoption by supporting training, communication, and change management efforts.

Required Skills and Experience:

• Strong understanding of AI/ML concepts and how they can enhance commercial/business outcomes.

• Experience managing pilots or technology integrations, ideally in analytics, digital, or commercial settings.

• Ability to translate business needs into technical requirements and partner effectively with analytics/IT.

• Familiarity with data platforms, APIs, and cloud tools to support light testing and integration oversight.

• Strong project management and stakeholder engagement skills.

• Effective communication and change management to drive adoption and trust in AI tools.

• Passion and expertise in AI technologies and the ability to identify optimal solutions for each situation

Preferred / Nice to Have

• Technical fluency with Python, JavaScript, or HTML for light prototyping, troubleshooting, or collaborating with technical teams.

• Exposure to AI tools and platforms (e.g., Azure AI, AWS AI/ML, OpenAI, or similar).

• Background in analytics, digital transformation, or commercial operations with an interest in emerging tech.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to handle your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement:

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you!