Application Reliability Engineering (ARE)

DISH

3.4

Bengaluru, India

Why you should apply for a job to DISH:

  • 4.1/5 in supportive management

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • DISH invests in their employees with profit sharing – on top of 401(k) matching

  • DISH’s Paid Protected Time allows employees flexible time off for anything from vacation to emergencies or other extenuating circumstances

  • The Employee Assistance Plan is available to all employees & offers free, 1-on-1 counseling with experienced consultants available 24/7

  • #71608

    Position summary

    About DISH:

    DISH Network Technologies India Pvt. Ltd is a technology division of DISH. In India, the technology division is located in Bengaluru and Hyderabad. These centers were established in the market to provide opportunities to the world’s best engineering talent, and to further boost innovation in multimedia network and telecommunications development. The Bengaluru center is a state-of-the-art facility, which plays a crucial role in fostering innovation. One of DISH’s largest development centers outside the U.S., we have a growing team of over 600 dynamic professionals, who are committed to delivering our vision to change the way the world communicates. With multidisciplinary expertise of our engineers, we have filed for over 200 patents in the market.

    Job Duties and Responsibilities:

    ● Able to perform effective Incident Management from i ncident start through resolution,
    partnering with Development to determine root causes, and driving rigorous Problem
    Management to follow through on actions
    ● Proactive i ssue i dentification and resolution
    ● Own the production environment, monitoring availability and ensure a holistic system
    health, handle application deployments
    ● Triage and Remediate production systems
    ● Resolve i ssues within SLA
    ● Achieve 90% automation and reduce manual i ntervention
    ● Be the primary operational support engineer for multiple l arge distributed critical
    software applications

    Skills, Experience and Requirements:

    ● Engineering degree with 8+ years of experience in Application Support
    ● Strong understanding of modern monitoring and logging technologies (Logz.io, Cloud
    Watch, Splunk, DynaTrace, New Relic, AppDynamics, etc.)
    ● Understand microservice architecture
    ● Experience in Unix, Shell scripting/Python, SQL, AWS, etc
    ● Experience in troubleshooting complex application as well as environment issues
    ● Excellent communication, presentation and documentation skills
    ● Strong experience with Intake, Problem Management and Service Availability
    Management.
    ● Basic knowledge of CI/CD tools and concepts
    ● Knowledge of ITIL processes
    ● Ready to work in shifts

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    What are DISH perks and benefits

    Lactation facilities

    Post maternity

    Fertility

    On-ramping/Off-ramping parental leave

    Care-taking PTO

    Elder care

    Unconscious bias training

    Sponsorship program

    Networking

    Diversity recruiting

    Diversity performance

    Remote work policy

    Part time policy

    Short term disability

    About the company

    Industry: Telecommunications

    Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile ...

    Why you should apply for a job to DISH:

  • 4.1/5 in supportive management

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • DISH invests in their employees with profit sharing – on top of 401(k) matching

  • DISH’s Paid Protected Time allows employees flexible time off for anything from vacation to emergencies or other extenuating circumstances

  • The Employee Assistance Plan is available to all employees & offers free, 1-on-1 counseling with experienced consultants available 24/7