Business Operations Analyst II

Department Summary

DISH is a Fortune 250 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We also pioneered the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

A Business Operations Analyst conducts systems integrity testing.  A successful analyst supports project success and completion by working with various project teams and making recommendations to promote effective operations.  This position may require night and weekend work, both scheduled and unscheduled.

Primary responsibilities fall into the following categories:

• Detail Oriented – Develop and maintain test cases, using business/IT requirements to ensure system changes meet requirements.

• End-User Experience – Evaluate requirements for business need and optimal user experience.

• Relationship Focused – Works well with various departments throughout the company, including marketing, sales, product teams, and IT. Proactively communicates changes, improvements and defect fixes in non-technical terms to a large audience, escalating as needed.

• Product Leadership – Ensures the product meets business needs and delivers value to users without introducing problems to current processes.

Skills, Experience and Requirements

A successful Business Operations Analyst will have the following qualifications:

• Degree preferred.

• Aptitude for defining problems, collecting data, establishing facts, and drawing valid conclusions.

• Ability to plan for future work while maintaining the current delivery.

• Must be able to handle different situations and tasks with minimal direct oversight from management. Applicants must be comfortable working without direct supervision and be internally motivated to seek out projects and drive forward needed initiatives.

• Strong competency using Microsoft Office and Google Suite is desired. Experience / familiarity using project management software (Rally, Service Now, HP ALM) is a bonus.

Salary Range

Compensation: $57,400.00/Year$82,000.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.