DISH is a Fortune 200 company, with a portfolio of businesses including traditional DISH TV, Sling TV, Retail Wireless businesses including Boost, Republic, Ting, and emerging OnTech In-Home services. We are also building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.
Opportunity is here. We are DISH
Job Duties and Responsibilities
As we near the launch and roll-out of our 5G network, and continue to navigate the changing landscape in television, we are looking to invest in growing our consumer direct/omnichannel capabilities. This leader will be a key leader in building and enhancing this capability.
Reporting to the VP, Experience Design this leader will build and lead a team of user experience designers to build shared capabilities with focus on UX strategy, design systems, UX patterns and guidelines, content design, service design, user research, and design operations.
You will champion design-led approaches and customer-centricity and lead the digital transformation and digital acceleration of DISH's portfolio of businesses - ranging from our mature business (DISH TV), Sling TV, Retail Wireless businesses and OnTech In-Home services, among others. The leader will play a pivotal role in building digital-led technology capabilities and building the “Digital DNA” of the company.
Skills, Experience and Requirements
Key partners/relationships: Business leaders (Retail Wireless, DISH TV, Sling), IT, MarTech, Product Management, Operations leaders
Key success factors:
5+ years’ in building and leading world-class user experience design organizations and demonstrated discipline leadership at senior levels in the organization.
10+ years’ experience designing and delivering products in a cross functional team environment.
Demonstrated success in both enterprise, design agency and more nimble/startup cultures.
Diplomatic, relationship building and ability to influence people over whom you might not have direct authority.
Great design sense and customer empathy.
Demonstrated ability to attract, inspire and grow world-class experience design talent.
Executive presence and commercial acumen.
Familiarity with a range of D2C platforms and solutions.
Grit, a sense of adventure, and a willingness to learn and explore.
Compensation: $175,000.00/Year - $250,000.00/Year
Compensation and Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.
On-ramping/Off-ramping parental leave
Unconscious bias training
Remote work policy
Part time policy
Short term disability
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile ...