IT Manager - Manufacturing & Distribution will be working within the Corporate Applications Team and supporting the Warehouse, Manufacturing and Distribution function within Dish. This position is for the Dish Network corporate office at Meridian in the Denver Metro Area, CO. You will be working in a collaborative and fast-paced environment spanning the Warehouse solution (Manhattan Scale), RMA process (Clarify) and other applications to support and grow Dish
As an “IT Manager - Warehouse, Distribution & Manufacturing”, you will lead a group of high-performing software engineers who are passionate about problem solving, technology, and innovative solutions to solve business challenges. In this role, you will be instrumental in growing the team and guiding them to successfully support future growth and initiatives for the organization. You will be responsible for the hiring, supervision, and retention of your team and for ensuring that they have the necessary support to consistently meet customer schedules and quality expectations. You will also lead by example in pushing yourself and the department to continuously find ways to improve and innovate our product, processes, and culture. Above all, your work will impact the way our partners and customers are serviced with timely delivery and management of Dish equipment.
Job Duties and Responsibilities
Ensure that staff have access to the skills, tools, processes, etc. that they need to produce high-quality, on-time software that meets our customers' expectations
Coach and mentor your team in learning and expanding their expertise along their career path
Recruit, retain, lead and inspire our M&D teams
Deliver results on complex development projects involving teams across the company
Collaborate with internal customers and company leadership to achieve higher level company objectives
Communicate team processes and priorities to stakeholders and customers as needed
Work with customers to resolve business critical concerns
Work with key vendors to manage relationships, quality of services levels, scheduling, contract review, and recommendations to leadership regarding any changes that may be required
Work with business and project management teams to understand upcoming features and enhancements
Write job descriptions, job postings, and panel interview documents to support needs of the team
Write performance appraisals for team members, assist with goal setting and development plans for each team member
Interface with Security, Architecture, and Platform teams to resolve issues and acquire approvals as needed to accomplish objectives for the team
Attend after hours deployments as needed to support the team
Attend and lead incident bridges involving the M&D team as required to support resolution of production incidents
Coordinate and support offshore development teams and meetings with their management
Ensure that delivery teams are resourced and supported in order to meet the prioritized needs of the department
Clearly communicate schedule and quality expectations and ensure that teams are operating efficiently
Instill, strengthen, and maintain a culture centered on continuous improvement and agility
Build and promote a work environment for high performance that is highly Agile, Collaborative and team centric
Resolve employee conflicts through creative means to assure employee support and accountability to timely and quality project execution
Skills, Experience and Requirements
Qualifications: A successful “IT Manager - Warehouse, Distribution & Manufacturing:
A track record of "followership" - people want to work for and with you.
Experience leading teams through the full software development life cycle including managing cross functional project teams (Dev, QE and Automation).
Expected to demonstrate great understanding and excellence with all parts of the Software Development Lifecycle with common backend implementations including Requirements Gathering, Analysis, Design, Architecture, Development, Testing, Release, and Production Support.
Proven track record of hiring, growing and nurturing cohesive, high performing development teams.
Ability to work with external partners, cross functional teams and internal partners.
3+ years of personal hands on software development experience working on systems level software.
3-5 years of experience managing and leading teams developing enterprise products in a high-growth, fast-paced system software engineering company.
Experience with Agile frameworks like Scrum and with continuous integration / continuous delivery
Ability to motivate yourself and others, prioritize your own work, and adapt and thrive in a dynamic team environment
Excellent problem solving, decision-making, and interpersonal skills
Excellent verbal and written communication skills for technical and non-technical audiences
A degree or equivalent experience in Computer Science or related field
Preferred Skills : You will stand out if you have:
Experience with cloud-based infrastructure and platform services
Compensation: $106,250.00/Year - $143,750.00/Year
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
On-ramping/Off-ramping parental leave
Unconscious bias training
Remote work policy
Part time policy
Short term disability
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile ...