DISH is transforming the future of connectivity. We’re doing it by building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.
Job Duties and Responsibilities
DISH Wireless is seeking a Senior Engineer of Vendor Management to join our NOC team in Littleton, CO. We are seeking individuals experienced in managing vendors from an incident management perspective. This person will resolve and escalate problems and bugs with the vendors and help to streamline processes.
In this role, you will:
Skills, Experience and Requirements
As a Senior Vendor Engineer, you will have:
Bachelor's Degree or the equivalent work experience and/or military experience.
5+ years of experience in a vendor management role
3+ years’ experience in a NOC, highly desired
5+ years of experience working within the Wireless industry on either the carrier or vendor side of the house
Experience leading the management of vendor initiatives with a focus on bug and defect management
Ability to collaborate with different types of vendors
Ability to work across geographies and regulatory environments
Ability to work independently and make sound decisions
Well-developed interpersonal skills and excellent communication skills, both oral and written
Excellent analytical skills
Proven success in performance analysis and vendor contract/SLA management
Able to identify, analyze and resolve problems
Strong quantitative analysis skills (with advanced Excel/Google Sheets skills) and use of data to make decisions and to influence others
Willing and eager to roll up your sleeves and get to know the business at the lowest level of detail
Experience performance managing, coaching, and improving the metrics of external-facing service teams
Understanding of regulatory compliance standards in telecom
Team player with the ability to also work independently with minimum direction
Compensation: $87,500.00/Year - $125,000.00/Year
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
On-ramping/Off-ramping parental leave
Unconscious bias training
Remote work policy
Part time policy
Short term disability
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile ...