Order Management Domain Architect

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

The Order Management Domain Architect is responsible for designing, implementing, and maintaining the order management systems and processes that support the business operations of the organization. This role requires a deep understanding of the order management domain, including order entry, order processing, order fulfillment, and order tracking, as well as expertise in the relevant technologies, platforms, and tools.

Key responsabilities:

• Own the technical vision, direction, development, and delivery of the Order Management domain within the end-to-end IT architecture.
• Ensures the domain delivers the business functionality required by becoming the subject matter expert via hands-on work experience within the domain.
• Develop and evolve the Order Management strategy that aligns with the end-to-end architecture and business objectives.
• Continuous evaluation and recommendations of vendor solutions, technology capabilities, and industry trends.
• Daily functional architecture duties such as analysis, design, functional requirements, and integration activities for the Order Management domain.
• Influence, coach, and educate project teams, other teams, vendors, and business partners on the purpose, business functionality, and platform interactions/dependencies of the Order Management domain.
• Own key relationships both up and downstream of the domain to ensure alignment of domain purpose, requirements, and business functionality it needs to support. 
• Provide domain-level expertise and direction to Project Managers, Business Liaisons, System Analysts, other Architects, and Developers.
• Engage across project teams, vendors, and other stakeholders to ensure business projects and enabling technology are delivered in line with the domain supported.
• Communicate technical decisions to non-technical audiences and build consensus around them.
• Participate in conversations with various teams to brainstorm new ideas and ways to improve domain capabilities and development delivery.
• Drive automation at all stages of software development, release, operations, and maintenance.

Work attire: Business Casual

Working hours: This is a full-time position: 40 hours/week. Days and hours of work are typically Monday through Friday; 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. 

Skills, Experience and Requirements

Experience: 8+ years of hands-on experience developing and/or supporting telecommunication OSS platforms. Wireless experience is a plus.

Education: Bachelor’s or Master’s Degree in Computer Science/Engineering, Information Systems, or equivalent experience.

Skills&requirements:

• Experience implementing OSS platforms from various vendors and across the end-to-end architecture.

• Knowledge of telecommunication industry best practices within the OSS domain and across the end-to-end architecture.

• Knowledge of industry-standard API’s and interface specifications (TMF and others).

• Proven ability to learn quickly, adapt to frequently changing circumstances and take the ball and run with it

• Consider yourself a great visual communicator and can create documents that describe systems, integrations, software functionality, and other key concepts using tools like Visio, Draw.io, etc.

• Have proven ability in fostering an environment that empowers teams and facilitates the development of the organization, setting everyone up to deliver their best work

• Written/verbal communication skills appropriate for frequent interaction with senior technical and executive leaders.

• Ability to reason about performance, security, and process interactions in complex distributed systems

• Familiarity with public cloud offerings (AWS, GCP), virtualization platforms (VMware), and container orchestration (Kubernetes, CI/CD) are a plus.

Salary Range

Compensation: $122,550.00/Year - $185,900.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.