OSS Analyst

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

The IT Analyst (Information Technology: OSS) will identify, develop, implement, and measure business process innovations that have a direct impact on our ability to deliver efficient, and quality IT services.

Key responsabilities:

• Provide technical knowledge in the design, development, implementation, maintenance, and support of enterprise information systems.
• Analyze information system requirements, create designs, and provide documentation by utilizing company-specified tools and methodologies.
• Writes, translates, and codes software programs and applications according to business specifications.
• Performs critical analysis of test results and delivers solutions to problem areas.
• Provides information system technology solutions by adhering to Dish-prescribed life-cycle tools and methodologies.
• May provide a variety of services ranging from day-to-day support, maintenance, design, development, and troubleshooting to improve, advance, or simplify company business processes.
• May provide leadership or project management within application development teams to deliver coordinated software solutions.
• May define standards and procedures, and refine methods and techniques for information modeling and best practices for application software development and deployment.
• Other duties as required: This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.

Work attire: Business casual.

Working hours: This is a full-time position: 40 hours/week. Days and hours of work are typically Monday through Friday; 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m.

Skills, Experience and Requirements

Education: Bachelor’s degree in Computer Science, Computer Engineering, or a related technical degree or equivalent experience.

Experience: 2+ years as an IT analyst or related position.

Key responsabilities: 

• Ability to read, analyze and interpret business periodicals, technical procedures or government policy.

• Able to write reports/correspondence/procedure manuals, and present information and respond to questions from managers/customers/general public.

• Proficient understanding of coding methods, patterns and best practices using multiple coding languages including but not limited to, Java/J2EE, C#, C++, Perl, Shell scripting, BPMN frameworks, PL/SQL.

• Knowledge of data and database management.

• Domain experience is preferred to span one or more limbs of OSS - Service Delivery, Inventory Management, Service Management, Data Management and Device Management.

• Experience in researching new software, frameworks and technology products preferred.

• Excellent oral and written communication skills necessary

• Able to work independently as well as in a team oriented, collaborative environment with both local and global teammates and stakeholders.

• Capable to effectively prioritize and execute under high pressure dynamic environment.

Salary Range

Compensation: $69,000.00/Year - $106,000.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.