Program Manager

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
 
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
 
We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

A Program Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of projects, ensuring consistency with company strategy, commitments, and goals. 

Responsibilities:

• Lead the planning and implementation of the Business Projects. 

• Present and negotiate with customer, senior management, and IT teams.  

• Facilitate the definition of program scope, goals and deliverables.  

• Create Executive Status Reports and Roadmaps.

• Develop full scale Project plans working with various IT and Business teams.  

• Assemble and coordinate Program staff and manage program resource allocation.  

• Plan and schedule program timelines and necessary weekly/daily or ad hoc meetings. 

• Track program deliverables and fill out the program RAID using appropriate tools. 

• Provide direction and support to program team.

• Constantly monitor and report on progress of the program to all stakeholders .

• Present reports defining program progress, problems and solutions, and perform risk management .

• Implement and manage program changes and interventions to achieve program outputs.

• Provide program evaluations and assessment of results throughout and post project deployment.

Skills, Experience and Requirements

• 5+ years of Program Management experience.
• Ability to communicate effectively, both verbally and in writing, to interact effectively with IT management, software development and test teams, and infrastructure teams.
• Knowledge of both theoretical and practical aspects of program management.  
• Knowledge of technical hardware program management techniques and tools.
• Knowledge of working with Vendor SOWs, RFPs, and contracts.  
• Working knowledge of IT systems, Agile, and SDLC.
• Direct work experience in technical infrastructure and security program management capacity and vendor management.  
• Proven experience in people management, strategic planning, risk management, and change management. 
• Solid experience with GSuite, Visio, and MSProject or Smartsheet
• Enterprise software releases.
• Bachelor’s degree in Computer Science, Information Systems Management, Engineering, or related degree preferable.

Desired Skills and Knowledge Areas:

• Ability to communicate effectively with senior level executives. 

• Strong negotiation/facilitation skills with an ability to gain consensus 

• Ability to consult with customers at a business level.

• Ability to translate and communicate a customer's strategic opportunities into requirements for the technical teams. 

• Excellent written and presentation skills and strong decision making skills. 

• Ability to facilitate solutions in a complex IT technology and business environment and able to adapt quickly to change.

• Ability to manage customer expectations throughout the program implementation and delivery process.  

• Ability to work on teams in a lead and participative capacity with many different and diverse stakeholders. 

• Formal knowledge of Program management principles, processes, and tools.

Salary Range

Compensation: $75,600.00/Year - $108,000.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.