DISH is transforming the future of connectivity. We’re doing it by building the country’s first virtualized and cloud native smart standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.
Support RAN/ORAN deployment in specific markets/regions ensuring teams are aware of schedules and provide technical guidance to Field Operations teams.
Troubleshoot technical issues, coordinate with other engineering teams to resolve issues.
Provides lead support with Market Teams to troubleshoot/resolve complex issues with deployed RF and RAN systems.
Track issues in the ticketing system, provide root cause analysis, provide recommendations to reduce/eliminate repeat issues.
Engages and escalates issues with ORAN development team when critical/time sensitive support and resolution is needed.
In coordination with Central ORAN Engineering team(s), develops key metrics for
performance monitoring and service assurance.
Produces operational MOPs for local markets.
Communicates/educates Field Operations teams on ORAN technical elements used for Optimization and service changes.
Coordinates/communicates with Markets on system/service changes and updates.
Ensures technical documentation is maintained/updated by Market.
This position may provide on-call support on a rotational basis.
Extensive understanding in 5G ORAN split functions (7-2x, RU, DU, CU, CP, UP…)
Extensive understanding and experience in RAN/vRAN/ORAN software architectures in a virtualized environment.
Extensive understanding of RF Radio operations over eCPRI interfaces. Includes CSR, DU and timing configurations.
Extensive understanding of software systems/services running virtualized/cloud
Understanding of Data Center environments and network architecture.
Understanding and experience with virtualized networks, orchestration and automation across a large network architecture.
Thorough understanding of vRAN/ORAN architecture described in 3GPP standards (Rel 15 & 16).
BS or MS in Engineering or technical degree or an equivalent combination of highly related experience and education.
10+ years experience in the wireless industry
Excellent computer skills with Microsoft products, Project, remote access systems
(SecureCRT…) as well as database tools.
Excellent organizational and problem-solving abilities.
Must be self-motivated, able to manage simultaneous events efficiently
Able to accomplish goals by working professionally with others in a team environment.
Has a passion for working on new technologies in a fast-paced and frequently changing environment.
Must be able to effectively communicate with all levels of the organization through
conventional methods (verbal and written).
Excellent interpersonal skills including the ability to interact with technical and non-technical teams.
This position requires working with a computer (keyboard/mouse), telephone, and portable devices.
This position will support 24/7 operations on a rotating basis.
This position will support a specific region with 6-10 Markets.
This position may require 50% travel supporting Market Operations.
Other duties may be assigned as required
On-ramping/Off-ramping parental leave
Unconscious bias training
Remote work policy
Part time policy
Short term disability
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile ...