Senior Engineer - Spacecraft Systems

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.  

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.   We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story.  

Opportunity is here. We are DISH.

The Senior Spacecraft Networks/Systems Engineer is a senior position in network and system administration within a spacecraft operations environment for engineers with a minimum of 6 years of experience. This position is responsible for the installation, configuration, and maintenance of spacecraft operations systems with an emphasis on uptime, security, consistency, scalability and performance. Provides support for ground system anomalies and assists spacecraft operations and engineering teams with routine questions. Acts as the subject matter expert for critical systems and provides guidance to junior team members as needed. Supports junior team members responding to mission impacting issues and escalates to management as needed. Acquires the necessary knowledge to act as a lead administrator for critical systems, products, and processes.

Job Duties and Responsibilities

This role is located onsite in Gilbert, AZ. Relocation assistance is available.  

Responsibilites:

• Install, configure, and maintain computer systems and related software in a mission critical environment

• Troubleshoot basic RF, software, system, and network issues escalating to senior team members as needed

• Provides support to operations and engineering teams

• Communicate with team regarding new and ongoing issues

• Participate in rotating on-call schedule to cover support requirements outside normal business hours

• Generate and present weekly and monthly reports regarding system performance, issues, and project status

• Assist junior team members with system and network projects

• Use a spectrum analyzer and other tools to diagnose and monitor RF components of ground system

• Acquire and maintain the necessary knowledge and skills to act as primary network/systems engineers on
  critical systems

• Develop processes/procedures for routine tasks and train staff as needed

• Mentor junior team members and provide guidance in support of their roles as backup administrators

• State basic facts and general principles about broadcast operations, DISH, and the mission of the spacecraft
  operations center

• Work in a high stress environment in a cohesive group setting; possessing excellent communication and
  interpersonal skills with the ability to adhere to policies and follow procedures

Skills, Experience and Requirements

Basic Requirements:

• Must be a U.S. Citizen or Permanent Resident
• Education - Bachelors degree from a four year college or university in computer science, information technology, or related field
• Experience - a minimum of 6 years of relevant experience; or equivalent combination of education and experience
• Monitor computer systems through standard tools and processes
• Respond to ground system anomalies, trouble tickets, and user request
• Verbally interact on the telephone
• Ability to support a rotating on-call schedule to provide 24/7 coverage for critical mission operations
• Read and comprehend business periodicals, technical procedures or government policies
• Communicate effectively through written and verbal reports/correspondence
• Respond to questions from managers/customers
• Possess an advanced knowledge of standard office productivity and system administration tools
• Knowledge of computer networking, programming and communications systems principles
• Ability to employ advanced troubleshooting principles to identify and resolve issues
• Apply concepts of basic algebra and geometry
• Solve problems and deal with a variety of variables in dynamic and stressful situations
• Interpret a variety of instructions provided in: written, verbal, schematic, or schedule for
• Complete basic spacecraft operations training

Working Conditions:

• Position requires work in/near a normal office environment and equipment data center with possible:electrical shock, radiation, vibration, and computer/equipment noise exposure
• Duties of this job require the employee to regularly walk, sit, use hand eye cordination, handle computer equipment, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk and hear, smell, and lift (up to 50 lbs)
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Attire: Business Casual

Employment Type: Full-time, Direct-Hire, Salary

Salary Range

Compensation: $125,000.00/Year - $143,750.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.