Senior Product Manager

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

We're seeking an experienced Product Manager to lead the evolution of our Retail Wireless Digital Operator Platform. This platform is the foundation for Dish’s retail wireless brands including Boost Mobile, Boost Infinite and Ting. You'll work with stakeholders from across the organization to develop the platform's roadmap, and collaborate with technical teams to ensure a comprehensive solution is implemented.

Primary Responsibilities:

• Collaborate with business and technical stakeholders to understand the company's vision, timeline, and support business objectives

• Define and document product requirements, including use cases, features, business rules, and technical specifications

• Ideate new ways of solving technical problems in collaboration with architecture and other cross-functional teams

• Coordinate with Technical Product Managers of each platform component to identify gaps, risks, and help drive toward solutions which meet the overall IT vision

• Define and measure key product metrics to track product success and optimize for customer satisfaction

• Work closely with the PMO team to ensure alignment with overall program and project plans, and drive delivery of products to market

• Manage the product backlog and prioritize features, enhancements, and defects based on business needs, market trends, and customer feedback

• Communicate product updates and status to stakeholders at all levels, including executives, cross-functional teams, and external partners

Skills, Experience and Requirements

A successful Product Manager will have the following:

• Bachelor's degree in Computer Science, Engineering, Business or a related field
• 3+ years of experience in product management, with a focus on technology products
• Experience working in both agile and waterfall development environments and a deep understanding of SDLC methodologies
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders at all levels
• Firm understanding of how to measure success of delivery and ensure product is delivering value in the expected areas
• Experience in the telecommunications industry and its architecture principles is a plus
• Understanding of 5G network-specific product use cases that correspond to core / value-added services is a plus

#LI-CC2

Salary Range

Compensation: $106,250.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.