At Boost Infinite, we are redefining how mobile should be by providing customers with a refreshingly simple and transparent mobile plan on a cutting-edge network.
Our teams reimagine connectivity through new platforms, new business models, and new ways of thinking. Together, we’ll draw on our legacies of disruption to change the way the world communicates.
Job Duties and Responsibilities
Social Media Specialists will engage publicly through social media and represent Boost Infinite. Specialists will respond to customer inquiries both publicly and privately regarding non-technical services, general information requests, and customer-to-customer messages.
Social Media Specialists will also partner with care agents on PM/DM handoffs to ensure a streamlined customer experience. Specialists will share insights and identify trends with stakeholders for process, tool, and resource improvement.
Primary responsibilities fall into the following categories:
Essential Job Functions:
Potential Hybrid shift schedules are as follows:
Essential Physical Functions:
The employee frequently is required to mobilize around the work area, use hands and fingers, reach with hands and arms, and be present continuously at work station for up to three (3) consecutive hours
The employee must have the ability to use a computer mouse, keyboard, and other equipment typically found in an office or call center environment
Skills, Experience and Requirements
A successful Social Media Specialist/Associate will have the following:
Education and/or Experience:
Compensation: $57,400.00/Year - $82,000.00/Year
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
On-ramping/Off-ramping parental leave
Unconscious bias training
Remote work policy
Part time policy
Short term disability
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile ...