Staff Engineer - E2E Test, IT

Department Summary

DISH is transforming the future of connectivity. We’re doing it by building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.

Job Duties and Responsibilities

We are seeking a Staff Engineer, End-To-End Test, with a specialty in IT systems, to join our new Enterprise Sales Operations & Wireless Product Governance team. This is a technical role, with scope across the entire wireless stack, including wireless networks, IT (including external integrations), and devices. A highly collaborative work style is essential in this role.

In collaboration with delivery teams across the DISH Wireless organization, the Staff Engineer, End-To-End Test, will collaborate on the End-To-End test plan, and define and execute the End-To-End test cases, for each product program that goes to market. Through deep engagement with the technical teams, the optimal test scope will be identified and test cases defined. During test execution, all required validations will be performed, across network functions, IT back end systems, and back office processes, all in the production network; this in order to validate the End-To-End functionality functions as expected, and the targeted customer experience is realized.

In this role, you will:

• Define, engineer, and execute End-To-End test cases, focused on how 5G wireless customers interact and transact with DISH Wireless. Set technical targets for test coverage, and identify opportunities for automation, with a focus on execution and on-time delivery at quality;

• Deeply engage with technical teams, to build out the End-To-End test cases needed across back end systems in the cloud, network and device provisioning, and over-the-air functionalities, including what is delivered by third parties;

• Specialize in IT back end systems, and be the team go-to person for all functionalities supported across IT systems;

• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and path to resolution;

• Work together to solve the hard problems the right way, and remove or overcome the obstacles to on-time success; get buy-in and alignment across DISH stakeholder teams;

Skills, Experience and Requirements

A successful Staff Engineer, End-To-End Test in the commercial wireless organization will have:

• A deep and proven technical understanding of the wireless stack, the wireless carrier perspective, as well as wireless carrier network, back end systems, and devices;

• Fluency in technical details of wireless software, cloud technologies, software and tools; proven experience with End-To-End testing of IT systems and delivering tangible results; experience in test automation is preferred;

• Proven experience working across a broad scope of technologies, preferably carrier back end systems, and digital services;

• Expertise in OSS and BSS domains: inventory, provisioning and activation, (wireless) billing systems, order management and fault and performance management;

• Knowledge of using tools, frameworks, and languages such as JavaScript, JMeter, Sauce Labs, GIT, MySQL, Dynatrace, RESTful web services, POSTMAN;

• General working knowledge in a cloud native-environment, with technologies such as AWS, OpenStack, VMWare, KVM. Familiar with containers and relevant technologies such as Kubernetes, Docker or Openshift;

• Highly skillful in OSS system architecture, designs, specifications, system testing and system users training and adoption in carrier Ethernet service provisioning, design, and configuration;

• Deep knowledge and experienced in networks, devices, services modeling and automation with middleware knowledge in OSS systems;

• An independent self-starter mentality, not shying away from ambiguous situations, and addressing challenges quickly through creative problem solving; proven experience working in a test team and supporting teammates through solving the hard problems; 

• 6+ years of experience in technical validation and testing roles, in a wireless, IT, or internet services environment.

• Bachelor’s degree in a technical discipline, or equivalent experience.

Salary Range

Compensation: $100,100.00/Year - $185,900.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.