Workflow Automation Architect

Department Summary

DISH is transforming the future of connectivity. We’re doing it by building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.

Job Duties and Responsibilities

Seeking an experienced Workflow Automation Architect to support the design, development, and implementation of the DISH Wireless Workflow Automation Platform, focusing on the Atlassian toolstack, including Jira Software, Jira Service Management, Confluence, external integrations, and 3rd party plugins.  

This role will provide strategic direction based on experience and expertise working in a large-scale, software-focused enterprise. The ideal candidate has a good balance of technical and people skills, can balance day-to-day operations with larger program work, and can look at opportunities from a systems-engineering point of view to and develop solutions.

Responsibilities:

• Define and design tool-based workflow solutions based on understanding stakeholder needs  

• Ensures solutions align to the existing and future ecosystem and are scalable across the enterprise

• Responsible for defining the mid-term and long-term roadmap for the Atlassian toolstack to include: training, licenses, plug-ins, infrastructure, and technical debt

• Owns all architectural decisions associated with workflows, automation, custom fields, schemes, permissions, add-ons, and integrations

• Models and designs plug-ins and integrations to minimize downtime and maximize functionality in accordance with enterprise roadmap 

• Actively drives best practices and maintains consistency across all instances

• Defines and manages the Workflow Integration Platform, including reviewing all integrations with the Atlassian toolstack

• Serve as external SME for the Atlassian Tool Set

Skills, Experience and Requirements

• 5+ years system administration experience managing large multi-organization enterprise environments
• 5+ years of administrative experience with Jira Software, Jira Service Management, and Confluence Admin 
• Able to collaborate and lead process discussions with individuals from all levels of the organization
• Excellent verbal and written communication skills
• Conceptual and practical understanding of Agile frameworks to include Scrum and Kanban
• Able to work independently and being a self-starter and strong analytical and problem-solving skills
• Preference for those who have worked with global teams and third party vendors / contractors
• Applicable Agile certification(s) is a plus (Ex. - Scrum Master, Product Owner, LeSS, SAFe, PMP)
• Applicable JIRA certification(s) is a plus (Ex. - ACP-120, ACP-420, ACP-620)
• Bachelor's Degree and 5+ years of experience or Master's Degree and 3+ years of experience

#LI-NH2

Salary Range

Compensation: $85,900.00/Year - $143,750.00/Year
Compensation and Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.