Knowledge Process Lead Analyst

Are you ready to explore a world of possibilities?

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Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll be supported and surrounded by other experts as you learn new skills, advance your career, and see the impact of your efforts every day.

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Pay and Benefits:

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n- Competitive compensation, including base pay and annual incentive n- Comprehensive health and life insurance and well-being benefits, based on location n- Retirement benefits n- Paid Time Off and other leave of absence n- Flexible/Hybrid Work Arrangements n

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Why you'll love this job:

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The Knowledge Process Lead Analyst or Knowledge Management Business Systems Analyst is responsible for the day-to-day activities and governance of Knowledge Management process as well as continuing to build on the adoption and capability developed to date.

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What you’ll do:

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n- Own the continued development, governance, and maturing of the Knowledge Management process and standard methodologies with DTCC IT. n- Develop and mature the knowledge management strategy and governance for our knowledge bases n- Leverage Knowledge Centered Service (KCS) and other industry standard best practices to drive Knowledge adoption across targeted teams. n- Promoting collaboration and knowledge sharing through defining, supporting and encouraging the use of knowledge to employees of all skill levels. n- Champion a knowledge management culture within IT n- Leverage analytics and metrics to evaluate business impact, supervise the usage, adoption, and identify potential improvement opportunities. n- Train, mentor, and develop teams in creating their knowledge content n- Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; calls out appropriately n

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Sound like you?

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n- Minimum of 6 years of related experience n- Bachelor's degree and/or equivalent experience n- Cultivates a culture where integrity and transparency are encouraged. n- Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date. n- Invests effort to individually mentor others. n- Builds collaborative teams across the organization. n- Communicates openly keeping everyone across the organization advised. n

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About DTCC:

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DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC’s subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.