Lead Business Systems Analyst

DTCC

4.8

(63)

Dallas, TX

Why you should apply for a job to DTCC:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 98% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • 100% rating on the Corporate Equality Index and was recognized as one of the Best Places to Work for LGBTQ Equality.
  • Flexible + Hybrid work options available
  • Corporate Social Responsibility initiative focuses on charitable giving and volunteerism.
  • #208194

    Position summary

    s a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

    The Impact you will have in this role:
    We are seeking a experienced Lead Business Analyst/Technical Writer to join our dynamic team. The Lead Business Analyst/Technical Writer will play a crucial role in analyzing business processes, finding opportunities for improvement, and translating business needs into technical solutions and contribute to creating clear and effective technical documentation. In addition, the Lead Business Analyst/Technical Writer will play a crucial role in translating complex technical concepts into user-friendly content that improves the user experience. The ideal candidate will possess outstanding writing skills, a keen attention to detail, and the ability to collaborate effectively with domain experts and cross-functional teams.
    Your Primary Responsibilities:

    • Collaborate with customers, subject matter experts (SMEs), developers, and designers to understand complex technical concepts, products, objectives, and expectations ensuring project success.

    • Create high-quality technical documentation, including user manuals, online help guides, API documentation, release notes, and tutorials.

    • Create detailed documentation, including business requirement documents (BRDs), functional specifications, and process flow diagrams.

    • Develop and maintain documentation standards, guidelines, and templates to ensure consistency and clarity across all documentation.

    • Translate technical information into user-friendly content suitable for various audiences, including end-users and developers.

    • Create detailed documentation, including business requirement documents (BRDs), functional specifications, and process flow diagrams.

    • Organize and structure information logically to create documentation that is easy to navigate and understand.

    • Facilitate effective communication between technical and non-technical team members, ensuring alignment and shared understanding.

    • Review and edit existing documentation for accuracy, completeness, and clarity, and update content as needed.

    • Work closely with development teams to ensure that technical solutions align with business requirements and goals.

    • Work closely with multi-functional teams to gather information, validate content, and ensure accurate representation of products.

    • Stay up to date with industry trends, best practices, and new technologies related to business analysis as well as enhance the quality of technical documentation.

    • Participate in project planning, scope definition, requirement prioritization and collaborate with teams to ensure documentation deadlines and project success.

    • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

    **NOTE: The Primary Responsibilities of this role are not limited to the details above. **
    Qualifications:

    • Minimum of 6 years of related experience
    • Bachelor's degree or equivalent experience

    Talents Needed for Success:

    • Experience as a Technical Writer, with a portfolio showcasing a range of technical documentation.

    • Previous experience as a Business Analyst, with a track record of successfully delivering business process improvements and solutions.

    • Strong analytical skills with the ability to dissect complex problems and propose practical solutions.

    • Excellent communication skills to effectively interact with customers at all levels.

    • Exceptional writing and editing skills with a good command of grammar, punctuation, and style.

    • Ability to translate complex technical information into clear, concise, and user-friendly content.

    • Proficiency in using documentation tools, such as Microsoft Word, Adobe Acrobat, or Markdown.

    • Familiarity with project management methodologies and software development lifecycle (SDLC) processes.

    The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Why you should apply for a job to DTCC:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 98% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • 100% rating on the Corporate Equality Index and was recognized as one of the Best Places to Work for LGBTQ Equality.
  • Flexible + Hybrid work options available
  • Corporate Social Responsibility initiative focuses on charitable giving and volunteerism.