User Interface Experience Associate Director

otional well-being.

• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The UX Center of Excellence is DTCC's centralized design team, driving user experience strategy and execution across all business lines. We champion design thinking, modern UI frameworks, and human-centered design to deliver intuitive, accessible, and transformative digital experiences for DTCC's global financial services ecosystem.

Why Join DTCC UX COE?

• Lead enterprise-level design system initiatives impacting global financial markets.

• Collaborate with industry leaders in UX, technology, and product strategy.

• Be part of a transformational team shaping the future of financial services.

Role Overview:

The Senior Associate Director of User Experience Design will be a key leader within the UX COE, specializing in enterprise-grade design systems that support multiple lines of business (LOBs). This role requires deep expertise in creating, scaling, and maintaining institutional-level design systems, including design tokens and advanced token studio implementations. The ideal candidate will have a strong background in financial services, proven experience in design system governance, and the ability to drive adoption across a complex, regulated environment.

Key Responsibilities:

Design System Leadership:

• Architect and maintain a robust, scalable design system for DTCC's enterprise applications.

• Define governance models, versioning strategies, and contribution workflows for multi-LOB adoption.

Design Tokens & Advanced Implementation:

• Implement and manage design tokens for consistent theming and brand alignment.

• Leverage advanced tools like Token Studio for automation and reuse across platforms.

Cross-Functional Collaboration:

• Partner with Product, Engineering, and UX teams to ensure seamless integration of design system components.

• Advocate for accessibility, compliance, and performance standards in all design system assets.

Innovation & Scalability:

• Continuously evolve the design system to support new technologies, frameworks, and business needs.

• Drive modernization initiatives for UI components and front-end development practices.

Mentorship & Enablement:

• Coach designers and developers on design system usage and best practices.

• Conduct training sessions and create documentation for enterprise-wide adoption.

Required Qualifications:

• Bachelor's or Master's degree in Design, HCI, or related field (or equivalent experience).

• Minimum 10 years in UX design, with at least 3-5 years focused on design systems.

• Proven experience in financial services or other highly regulated industries.

• Expertise in design system architecture, governance, and scalability.

• Deep knowledge of design tokens, Token Studio, and component libraries.

• Proficiency in Figma and other modern design tools; familiarity with front-end technologies (React, CSS frameworks).

Preferred Qualifications:

• Experience with multi-brand or multi-LOB design systems in large organizations.

• Familiarity with WCAG accessibility standards and compliance requirements.

• Certification in Design Systems or DesignOps methodologies.

Leadership:

• Ability to influence senior stakeholders and drive enterprise-wide adoption.

• Strong communication and collaboration skills across design and engineering teams.

Cultural Fit & Leadership Competencies:

• System Thinker:
  • Approaches design with scalability and maintainability in mind.
• Collaborative Leader:
  • Builds strong partnerships across design, engineering, and business teams.
• Innovator:
  • Continuously seeks opportunities to modernize and optimize design practices.
• Empathy & Advocacy:
  • Balances user needs with technical and business constraints.
• Operational Excellence:

  • Drives process improvements and ensures high-quality deliverables.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at https://www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here .

About the Team

To maintain strong alignment between IT and the business, we are bringing together all Solutions-focused teams under a unified technology organization, IT Solutions. The newly-formed IT Solutions department combines Application Development and Enterprise Application Support functions, allowing us to leverage synergies to support the Solutions business lines.