cifically, the Aftermarket Territory Sales Manager role is structured within the Aftermarket organization to grow Aftermarket commercial truck part sales; responsible for establishing and maintaining excellent relationships with key customers in the assigned territory including fleets, independent distributors, rebuilders, dealers, body builders, mobile hydraulic OEM'S and independent service garages.
In this function you will:
Develop and implement business plans to support territory, region, and division objectives.
Establish the following internal reports on customer activities:
Assess customer requirements and identify unique needs at targeted accounts.
Develop, implement, manage territory product support strategies for new and existing aftermarket products. Maintain customer and expanded channel customer (such as IAM) relationships and ensure our customers will want to do more business with Eaton Vehicle Group.
Evaluate and recommend incentive requirements, utilizing market intelligence, and administer incentive processes to ensure that we provide the best value to our customers
Manage the market introduction of new products to ensure products are adopted quickly to achieve sales objectives.
Gather business intelligence from customers and provide voice of the customer (VOC) back to the organization.
Conduct Customer Relationship Reviews (CRRs) to facilitate continuous improvement of Aftermarket products and support the Eaton Business System (EBS) process.
Provide product, service, and warranty training to customers.
Promote Eaton content in the Independent Aftermarket (IAM), OEM Dealer Channel, regional fleets, and Industry events.
Bachelor's Degree from an accredited institution and 2+ years of commercial vehicle aftermarket parts sales or service experience OR Associates Degree from an accredited institution and 8+ years of commercial vehicle aftermarket parts sales or service experience
Must be legally authorized to work in the United States without company sponsorship now or in the future.
Eaton Fuller product or comparable product experience with a focus on service, application, and support
Mechanic experience (light vehicle/truck/car transmissions)
Proven "Value Selling" skills
Specialized knowledge of business aspects of the trucking industry
Experience negotiating, delivering training, and developing business plans
Must work effectively while traveling up to 75% of the time
Working extended hours will be required as needed basis to include weekends for customer functions
Communication skills - verbal, written, interpersonal and presentation skills
Computer skills - Word, Excel, PowerPoint, Outlook
Ability to influence others both internally and externally
Relevant market information and business acumen
Aptitude to develop working knowledge of assigned product portfolio - Clutch, Transmission, Mobile Power as part of a major commercial vehicle "system."
Ability to manage customers in multiple channel segments (dealer, fleet, transmission rebuilders, and warehouse distributors) in each territory
Ability to lift up-to 35 pounds, and maneuver around a class 6,7, or 8 truck
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Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.