Customer Support Representative

Eaton

3.9

(36)

Budapest, Hungary

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages
  • #15402Budapest

    Position summary

    nes and respective sequencing of project orders to fulfil external customer project
    • To handle a variety of pre-sales or post-sales service functions
    • To provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration
    • To resolve problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines
    • To foster an environment which promotes Eaton's goals and philosophy, encourages continuous improvement and builds customer relationships.

    Qualifications:

    • Bachelor's degree (BSC/BA)
    • 1-3 years experience in customer support
    • English language knowledge minimum B2 level, Local/Native Language Capabilities according to the team's scope

    Skills:

    • Basic MS Office
    • SAP/Oracle knowledge or any Case Mgmt Tool is an advantage
    • Strong communication skills (written and verbal) , Customer Service attitude, strong attention to details, punctuality, problem solving mindset

    What we offer:

    • Competitive compensation and benefits package
    • Challenging projects in dynamic collaborative team
    • Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.
    • We make your aspirations matter - Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
    • We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.

    #LI-SO1

    Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages