Engineer - Technical Support

Eaton

3.9

(36)

Pune, India

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages
  • #22220Pune

    Position summary

    ding to a robust development process that begins with requirement document, detailed changes, extensive testing, and release to the QA and Production environment.

    • Collaborate with the global Bid Manager software development team to streamline Bid Manager releases

    • Should be able to identify and analyse access requests from Bid Manager end users

    • Plan and perform the requested assignment within the acceptable quality and TAT

    • Provide monthly score card updates on the number of requests, progress, and backlog of requests.

    • Suggest and implement process improvement ideas to speed up the implementation of Bid Manager requests in a more efficient manner.

    • Develop a healthy working relationship with the Canada team for effective problem resolution and guidance.

    • Prepare and maintain records, reports, etc, also update all the process trackers in real-time to get a better insight of the workload.

    • Should be able to identify training requirements and seek training plans to bridge the technical product skill gap

    • Familiarity with Lean tools, SoP creation, Kaizen methodology."

    Qualifications:

    • Graduate in Engineering (Electrical / Electronics).

    • Minimum 3-5 years of experience in Electrical/ Electronics industry for Technical / Commercial services

    Skills:

    • Good understanding of technical aspects of switchgear components, assemblies, and their related applications
    • Strong problem solving, and troubleshooting skills
    • Should be able to interpret customer specifications, drawings, and schematics
    • Advance MS excel knowledge and data analysis skills
    • Knowledge in Logic building/ Logical thinking
    • Should have a basic understanding of ERP, PLM, CRM, and other enterprise-wide tools
    • Basic knowledge in GitHub, Tircentis Tosca is desirable
    • Strong customer focus and interpersonal skills.
    • Self-Motivated to identify and prioritize assigned work
    • Strong technical and analytical skills.
    • Abilities within Team Foundation Server.
    • Good written communication and verbal communication
    • Out-of-the-box thinking
    • Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities.

    Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages