Global HRSS Supervisor

l agreements (SLAs)

• Responsible for the performance and professional development of the team through ongoing coaching, annual reviews and timely operations status updates

• Promotes process adherence and business compliance and maintains high integrity in protecting Sensitive Personal Information (SPI)

• Participates in the selection and training of new and existing team members

• Manages multiple priorities simultaneously

• Performs other duties as assigned

Qualifications:

• Bachelor's degree.

• 3 to 5 years of supervisory experience, preferably in HR/BPO Operations.

• Relative experience in Talent Acquisition Services/RPO, preferred.

• Highly skilled in stakeholder management and relationship building

• Strong Project Management Skills

• Strong Internal and External Customer Focus

• Excellent Oral and Written Communications Skills

• Risk and Issue Management

• Detail-oriented

• Strong analytical and problem solving skills

• Passionate about quality and efficiency

• Able to work well with people across multiple functions and cultures

• Advanced PC skills (Microsoft Excel, Outlook, Word and databases)

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