Key Account Manager - Data Center

What you'll do:

As KAM - Data Center you will establish, protect and grow Eaton product & services business within specified accounts.
As such be responsible and accountable for orders and revenue attainment goals within assigned accounts.
You will build insight and relationships with client organisation(s) with a view to identifying their operational challenges and needs. You will utilize Eaton expertise and resources to generate high, value added, engineering and commercial proposals. To secure orders which create a profitable, sustainable growth business. To manage & communicate effectively the business conducted between both organisations.

Job Responsibilities :

• Establish, Own, Execute and continuously develop an agreed & sponsored commercial Account Plan

• Identify & build positive relations with all account decision & influencers who impact current or future business with Eaton

• Deeply understand and be able to articulate the client buying process.

• Identify & engage in revenue opportunities within defined Account(s).

• Understand & Capture the clients challenges & requirements in realtion to Eaton portfolio/offerings.

• Use personal & internal resources to develop proposals that meet/exceed client requirements.

• Follow the client buying journey / process so as to commercially respond & offer proposals.

• Oversee the effective handover to post sales service & customer support teams.

• Maintain an ongoing oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor

• Be highly knowledgeable of the clients business, commercial condition, structure, strategy, operations and challenges. In order to articulate this in terms of opportunity, growth, risk with respect to Eaton business

• Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.

• Be an effective advocate and communicator of the benefits in supporting the account within Eaton organisation

• Be an effective advocate and communicator of the benefits in supporting Eaton within client organisation

• Collaborate effectively with other account and sales colleagues related to the account at national & global level

• Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.

• Build a multi-lane bridge between Eaton and the client organisation. This may include R&D, PLM, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management.

• Gain leadership & executive team awareness and support & resources for business with the client. And facilitate exec engagement when requested/approved.

• Request & Support marketing campaigns & activity that can promote Eaton to Client relations and business

Qualifications:

What we are looking for:

• Education level required : BSc/ MSc in Electrical or Mechanical Engineering
• Years and area of experience required : 3 or more years of sales and or technical role in the Data Centre, IT or Telecom Infrastrucrure Industry
• Technical knowledge : Electrical or IT technical qualification/certification. Shall have worked directly on data center or critcal power infrastructure projects. Shall have significant sales engineering training / certification
• Soft skills : Strong Communicator, Team oriented
• Fluent in English