Key Account Manager - Data Center




Segrate, Italy


Position summary

What you'll do:

As KAM - Data Center you will establish, protect and grow Eaton product & services business within specified accounts.
As such be responsible and accountable for orders and revenue attainment goals within assigned accounts.
You will build insight and relationships with client organisation(s) with a view to identifying their operational challenges and needs. You will utilize Eaton expertise and resources to generate high, value added, engineering and commercial proposals. To secure orders which create a profitable, sustainable growth business. To manage & communicate effectively the business conducted between both organisations.

Job Responsibilities :

  • Establish, Own, Execute and continuously develop an agreed & sponsored commercial Account Plan

  • Identify & build positive relations with all account decision & influencers who impact current or future business with Eaton

  • Deeply understand and be able to articulate the client buying process.

  • Identify & engage in revenue opportunities within defined Account(s).

  • Understand & Capture the clients challenges & requirements in realtion to Eaton portfolio/offerings.

  • Use personal & internal resources to develop proposals that meet/exceed client requirements.

  • Follow the client buying journey / process so as to commercially respond & offer proposals.

  • Oversee the effective handover to post sales service & customer support teams.

  • Maintain an ongoing oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor

  • Be highly knowledgeable of the clients business, commercial condition, structure, strategy, operations and challenges. In order to articulate this in terms of opportunity, growth, risk with respect to Eaton business

  • Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.

  • Be an effective advocate and communicator of the benefits in supporting the account within Eaton organisation

  • Be an effective advocate and communicator of the benefits in supporting Eaton within client organisation

  • Collaborate effectively with other account and sales colleagues related to the account at national & global level

  • Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.

  • Build a multi-lane bridge between Eaton and the client organisation. This may include R&D, PLM, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management.

  • Gain leadership & executive team awareness and support & resources for business with the client. And facilitate exec engagement when requested/approved.

  • Request & Support marketing campaigns & activity that can promote Eaton to Client relations and business


What we are looking for:

  • Education level required : BSc/ MSc in Electrical or Mechanical Engineering
  • Years and area of experience required : 3 or more years of sales and or technical role in the Data Centre, IT or Telecom Infrastrucrure Industry
  • Technical knowledge : Electrical or IT technical qualification/certification. Shall have worked directly on data center or critcal power infrastructure projects. Shall have significant sales engineering training / certification
  • Soft skills : Strong Communicator, Team oriented
  • Fluent in English

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management

  • 72% say women are treated fairly and equally to men

  • 78% would recommend this company to other women

  • 73% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands

  • Strong community involvement with a donation matching program

  • Competitive compensation packages