MVCA Customer Service Engineer (COE)

• Develops a variety of complex drawings and bills-of-material based upon established product designs, which provides sufficient detail to accurately convey the purchaser's equipment application.

• Consults with plant and field sales engineers in interpreting and defining new equipment applications.

• Coordinates mechanical and electrical interfaces with other products.

• Advises https://C.O.D., Manufacturing and Purchasing - when required - in interpreting information for the accurate production of equipment in accordance with the purchaser's requirements.

• Consults with the Quality Department in resolving issues after the equipment is shipped, when required.

• Directs purchaser visits to approve or release equipment.

• Conducts special development/application projects of a complex nature.

• Informs in cost and cycle time improvement activities.

• Plans travel as required to support any of the above.

• Conducts technical training seminars, as required.

• Provides technical training and guidance to department personnel.

• Analyzes needs and recommends revisions to Department Policies and Procedures.

• Other duties, projects as assigned.

Qualifications:

Required (Basic) Qualifications:

• Bachelor's degree in Engineering from an accredited institution.

• Must be legally authorized to work in https://U.S. without company sponsorship now and in the future.

Preferred Qualifications:

• Bachelor's degree in electrical engineering, electrical or electronics engineering technology, mechanical engineering, electrical and computer engineering, or mechatronics from an accredited institution.

• Up to one year manufacturing experience including internships and co-op assignments.

• Knowledge of power distribution and control systems (LV and MV Switchgear, Panel boards and Switchboards, Motor Control Centers, etc.).

Skills:

• Knowledge of the fundamentals of electrical engineering

• Knowledge of design standards.

• Excellent computer skills including MS Office (Word, PowerPoint, Excel), AutoCAD, databases

• Excellent interpersonal communication skills and excellent verbal and written communication skills.

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