PQ Service Engineer

Eaton

3.9

(36)

Makati, Philippines

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages
  • #21042MakatiCity

    Position summary

    customer organization, while working to support sales prime to drive addition sales in those specific service contract/s (including 24x7), and provide services quote when required.

    • Accountable to customer relationship to deliver best in class services delivered to drive service quality to new height.

    • Responsible for timely, professional, accurate and service oriented response to all technical service enquires.

    • Identify and isolates equipment start-up malfunctions and takes corrective action.

    • On-The-Job Training for customer personnel and possibly Distributor/Reseller/Service partners in equipment operation and maintenance responsibilities.

    • Represents the company in a customer support role and is responsible for customer's satisfaction with equipment and servicing.

    • Prepares daily logs and report of work performed. Implement and control workflow documents and maintain proper practices to keep track of these documents. Communication skills must be adequate to interface effectively with customers both internally and externally.

    • Analyze and provide advise for customers' existing equipment status and recommended replacement schedules.

    • This position requires a commitment to 24x7 standby services through a rotational duty schedule, additionally the Service Engineer may contribute support in both pre-sales and post-sales capacities.

    Qualifications:

    • Bachelor's Degree, preferably in Electrical Engineering or any other fields of Engineering

    • UPS service background preferred with at least 4 years' experience

    Skills:

    Good communication skills

    Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages