Senior Field Service Representative

Eaton

3.9

(36)

Westerville, OH

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages
  • #20187Westerville

    Position summary

    ommendations for improved electrical systems
    • Cultivate strong relationships with customers, team members, and partners
    • Mentor less experienced technicians
    • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
    • Generate timely and accurate service reports on work, product performance, and warranties.
    • Demonstrate ability to service newly designed and experimental Eaton equipment, which has not been seen before, and instill confidence in the customer
    Team Benefits:
    • Guaranteed 40-hour base pay
    • OT, DT, and travel premiums for extended trips
    • Mentorship and safety training during
    • 40 hours of annual technical training
    • Career growth in various electrical equipment areas
    • Company vehicle, toolkit, and phone
    • Tuition assistance for ongoing learning
    • Leads program with bonus pay
    • Rewards for achievements and customer satisfaction
    • Opportunities across 32 service branches
    • Diverse customer interactions on impactful projects
    • Exposure to various industries - data centers, power plants, stadiums, universities, hospitals, mining facilities, national monuments, breweries, etc.

    • Prepares you for technical and leadership roles at Eaton

    Qualifications:

    Position Success Criteria:
    • Successfully complete and maintain compliance with Eaton's safety program and policy.
    • Submit to periodic customer required background and drug screenings.
    • Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
    • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
    • Practices electrical safety measures; Achieve Eaton Field Certified (EFC) level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge examinations
    • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, to work in extreme weather and temperature conditions from high heat and high humidity to subzero cold, to work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
    • Ability to obtain and maintain a valid TWIC card
    • Proficient with hand and power tools for equipment assembly
    • Strong problem-solving and logical thinking skills
    • Works well under time constraints and in stressful situations
    • Explain technical problems and solutions
    • Collaborates effectively with the team to meet project deadlines

    Basic (Required) Qualifications:
    • High school diploma or higher with a minimum of 3 years of experience evaluating and servicing electrical distribution or control systems
    • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
    • Must be able to work in the US without corporate sponsorship, now or in the future
    • No relocation offered, candidates within 50-mile radius of Westerville, OH will only be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
    • Must have a valid and unrestricted driver's license and must be able to pass a Motor Vehicle Record (MVR) check

    Preferred Qualifications
    • Associate degree or higher from an accredited institution
    • Bachelor's degree in Engineering from an accredited institution
    • Electrical or General Contractor's License
    • Professional Engineering License
    • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
    • NICET/NETA certification

    #LI-ML1

    We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

    Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

    We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

    Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages