Technical Support Engineer

Eaton

3.9

(38)

Santiago de Querétaro, Mexico

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 74% say women are treated fairly and equally to men
  • 79% would recommend this company to other women
  • 71% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages
  • #38758Queretaro

    Position summary

    dently
    F. Ability to use internal software applications including MFgPro, C360 CRM, Access TRC call log, Enovia and Vista
    G. Participate in the development and/or maintenance of product support resources (i.e. self-service knowledge base, application notes, catalogs)
    H. Ability to work flexible hours to support emergency customer situations
    #LI-KL1

    Qualifications:

    • Bachelor degree in a technical field necessary.

    • Minimum customer interaction experience (3 years) on a remote support role

    • English business and technical proficient

    Skills:

    • Automation technical knowledge (PLC's, HMI's and communication protocols)
    • Strong listen, written and verbal communication skills
    • High Ability to speak, write, and read English - Fully bilingual
    • Drive for results
    • Makes Decisions & Solves Problems
    • Demonstrates a Collaborative Style
    • Promotes and Champions Change
    • Business Acumen
    • Pursues personal development

    We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

    Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 74% say women are treated fairly and equally to men
  • 79% would recommend this company to other women
  • 71% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages