#28697Worcester
Research and resolve customer concerns or complaints regarding shipments.
The expected annual salary range for this role is $80,250 - $117,700 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
In this function you will:
Drive a Zero Incident Safety Culture
Support the execution of optimized materials storage and handling processes and procedures
Communicate with, direct and motivate a diverse hourly workforce on a regular basis
Set clear expectations and goals for the hourly workforce and hold these employees accountable for their results including required training
Maintain accurate records including overtime, daily production, attendance and corrective action registers
Coordinate the logistics as required by ordering trucks based on product specifications and location requirements
Assist in maintaining an atmosphere of continuous improvement and team efforts for accomplishing department and plant goals
Operates within budget constraints including O/T, expenses, freight charges, scrap, etc.
Monitor and provide employee coaching with respect to safety, quality and productivity performance (attendance, training, coaching, overtime, vacation requests etc.)
Maintain and update material handling processes, standard work and work instructions
Fosters an environment that promotes Eaton's goals, philosophies, and encourages continuous improvement
Knowledge of domestic transportation lanes, including customs, and warehousing.
Management of 3rd party providers, including experience working with freight forwarders, carriers, brokers and customs (import/export).
Knowledge of transportation/logistics/supply chain concepts and strategies, including IT selection and implementation.
Strong communication and team leadership skills are essential. Ability to drive results by developing and empowering teams.
Conflict resolution experience and strong problem-solving ability
Excellent interpersonal and written communication skills
Qualifications:
Basic (Required) Qualifications:
Bachelor's degree from an accredited institution or in lieu of degree (7) years of shipping, receiving, or warehouse/inventory experience
Minimum two (2) years of shipping, receiving, or warehouse/inventory experience
Minimum two (2) years supervisory experience
Legally authorized to work in the United States without company sponsorship now or in the future
Preferred Qualifications
Proficiency in Microsoft Office applications.
Lean/Six Sigma certifications
Previous experience with AS400 or other MRP/ERP system.
Fork truck/forklift certifications
#LI-JM3
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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.