Estée Lauder Companies | Procurement Operations Analyst

Estee Lauder Companies



London, United Kingdom


Position summary


ABOUT ELC The Estée Lauder Companies (ELC) is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. ELC’s products are sold in approximately 150 countries and territories, with brands including; Estée Lauder, Clinique, Jo Malone, Aveda, Tom Ford Beauty and MAC. As part of an established Global Procurement operation, we act as a collaborative force to positively disrupt and create value, always striving to improve ELC regional performance POSITION SUMMARY The primary purpose of this role is to manage and improve Indirect Procurement Operations for the UK and Ireland region and to drive S2P process improvement and transformation initiatives. This role is focused on implementation of technology solutions, ways of working regionally, to improve the performance and overall effectiveness of the Indirect Procurement function. WHAT THIS ROLE DOES This role is responsible for conducting business partnering activities with regional stakeholders, ensuring high levels of customer service, and continuously reinforcing the collaboration between global, regional and local procurement activities. The role provides a critical link between the global-, regional organization and affiliates, satisfying demands, identifying requirements, and driving successful implementation of initiatives. The position is part of the broader Sourcing and Procurement Services organization EMEA/TR/UK. ELC is a globally connected Company running highly standardized Procurement practices. This role will liaise closely with the Center of Excellence (COE) teams and other Regional counterparts to lead globally consistent and locally relevant deployment of continuous improvement of business processes and technology into the Region. Additionally, as the Region’s operational lead, this position facilitates relationships, high quality service outcomes, and escalations across the Region’s leadership, Affiliates, and Function constituents. The Operations teams managed consist of internal and external shared services teams (https://e.g. the ELC Buying Center). This role is responsible for day-to-day management of the ELC Buying Center, operational performance and customer service delivery. Services include, but are not limited to, Procurement Operations services, business process transformation, S2P operational services and governance, and selected PMO activities for Indirect Procurement. Furthermore, responsibility includes ensuring that regional and local requirements, from all locations and business functions are considered. In driving increasingly effective, agile, and efficient services, the purpose of this role enables the broader Procurement organization to better focus on enterprise value creation, supplier driven innovation, sustainability, and business continuity in their collaboration with key stakeholders, business users, and suppliers. In driving the process improvement & transformation initiatives, the position serves as an expert for downstream Procurement processes and includes working closely with internal (Indirect Procurement, Finance and Business) and external (Shared Services for Procurement Operations) stakeholders.



  • Ability to work independently and structured within a matrix organization

  • Strong communication skills

  • Analytical mind-set

  • Flexible and willing to drive change

  • Result / execution focused Professional qualifications:

  • Experience of PMO lead/ support

  • Demonstrated understanding of Source to Pay (S2P) end to end processes

  • Comprehensive knowledge of IT and procurement concepts, principles, practices, and techniques

  • Proficient in broader Procurement Technology, preferably Ariba Guided Buying and Buying & Invoicing, Spend Analytics

  • Experience with / and usage of SAP

  • Knowledgeable of operational Procurement Buying Channels and ways of working

  • Understanding of functional interdependencies

  • Cross-functional & cross culture change management experience

  • Experienced in managing internal customer relationships and resistance

  • Proven track record of implementing and executing process and way of working optimizations

  • Ability to analyse complex problems and non-routine assignments

  • Strong proficiency in data manipulation, extraction, and reporting

  • Analytical skills, including professional use of Microsoft Office applications (https://i.e. Excel, PowerPoint, Power BI)

  • Understanding of Accounts Payable processes, including invoice verification, payment processing, debits, and credits

  • Understanding of inter-company procurement processes Compensation and Benefits

  • Hybrid Working (2 days WFH, 3 days office based)

  • Generous Bonus Opportunity that usually performs ahead of target

  • 25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days.

  • 1 additional day of Annual Leave to celebrate your birthday

  • Holiday Purchase scheme that enables you to get five additional days

  • Summer Fridays for five months of the year

  • Market leading Family Leave provisions

  • Generous Staff Discount & Credit

  • Benefits platform with exclusive discounts and offers

  • Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)

Why you should apply for a job to Estee Lauder Companies:

  • 4.1/5 in supportive management

  • 74% say women are treated fairly and equally to men

  • 72% would recommend this company to other women

  • 77% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Last year, we joined the UN Foundation’s Five for 5 Initiative aimed at driving cross-sector progress towards achieving gender equality

  • In 2020, we expanded back-up childcare and eldercare employee benefits to support employees affected by COVID-19 closures

  • We launched a Women’s Initiatives Taskforce to promote gender equality with participation from leaders across the company