Senior Business Analyst, Global R&D Technology

Description

At The Estée Lauder Companies (ELC), we believe that technology will power the future of beauty. Our diverse brand portfolio is sold in over 150 countries and territories, and we use technology to reinvent and redefine how consumers worldwide explore and express their individual beauty. Infused throughout our organization is a passion for creativity and innovation and a desire to push the boundaries and invent the unexpected. Our Digital Technology Centers are made up of talented individuals who exemplify ELC’s heritage of high performance, innovation, and family values. We’re looking for creators, leaders, and visionaries with the passion and imagination to shape the next generation of beauty products and experiences. We’re hiring technologists at all levels. The Business Analyst function is business-facing to the global R&D organization and is responsible for ensuring IT plans and strategies are aligned with their business goals and that global R&D is maximizing the effective use of technology and innovation in its business practices. The Senior Business Analyst directs and guides a team in the operational and strategic analysis of new and existing business opportunities and projects. This requires ongoing, proactive interaction with global R&D leaders and users while providing consistent communication with various IT functions. There is a key focus on managing the relationship with the business at both a strategic and portfolio level to ensure the IT organization has early insight into changing business directions in order to inform and shape IT demand. The Estée Lauder Companies (ELC) Inc. is a Fortune 500, multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, headquartered in New York City. As the global leader in prestige beauty, we touch over half a billion consumers a year. The company owns a diverse portfolio of brands, distributed internationally through both digital commerce and retail channels. Key Activities

• Lead the design and associated documentation of multiple IT projects by creating requirements documents, use cases, user stories, workflows, wireframes, and mockups within traditional SDLC and Agile frameworks
• Demonstrate a high level of subject matter expertise in functional areas to bridge business requirements and IT solutions; provide technical direction and ensure adoption of best-practice solutions
• Work as technical support and liaison to designated IT personnel to provide clarification, support, and feedback on enhancement requests and regular updates/releases; adhere to release schedules.
• Facilitate collaborative system and data design sessions with the user community, technical architecture resources, and development resources.
• Manage internal customer relationships and expectations by developing a communication process to keep others up to date on project scope and requirements.
• Help coordinate functional and user acceptance testing.
• Use research and experience to apply best practices to business process design
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates
• Serve as a functional/domain expert on the project team
• Be adept at identifying, quantifying, and managing project delivery risks
• Understand the elements of user experience and visual design and the application and benefits of a user-centred design process in the delivery of solutions
• Contribute to the development of project plans
• Maintain a cursory understanding of new and emerging technologies and their potential client applications
• Evaluate potential software solutions, including off-the-shelf and open-source components, and the system architecture to ensure that they meet business requirements
• Manage Business Analysts through day-to-day operations and projects
• Lead ongoing reviews of business processes and developing optimization strategies
• Conducts meetings and presentations to share ideas and findings
• Participates in developing department and individual staff goals and objectives

Qualifications

Functional Skills

• Strong communication and validation skills. Able to iterate through the requirements in phases. Evidence of staying in alignment with the business sponsor, stakeholders, and management
• Independent and creative analytical skills and the ability to clearly communicate ideas and confirm understanding
• An analytical mind that can break down complex problems into solvable components
• Demonstrated writing skills
• Requirements definition & management
• Strong interpersonal skills
• Flexibility and enthusiasm for taking on a dynamic portfolio of responsibilities
• Meticulous attention to detail, with the belief that no detail is too small to be overlooked
• An exceptional communicator and spirited collaborator
• Participates in developing department and individual staff goals and objectives Technical Skills and Qualifications
• Strong production capabilities in PowerPoint, Keynote, Word, Excel, JIRA, Confluence
• Functional knowledge of ERP modules and functionalities
• Experience working with (or, ability to quickly learn & master) a variety of technologies
• Bachelor’s degree from accredited universities with strong academic records
• Experienced in traditional SDLC and Agile frameworks High-Performing Leadership Competencies
• Influences road map to accomplishing strategic priorities
• Defines goals in support of strategic priorities
• Identifies resistance to change and proactively addresses obstacles
• Recognizes and builds on the strengths of others
• Promotes collaboration and resolves conflict
• Facilitates collaboration across teams to promote communication and effective partnership
• Demonstrates ability to operate effectively in ambiguous situations
• Recognizes opportunities to challenge the status quo and provides possible solutions
• Takes ownership to improve and encourages others to identify improvements to develop more effective and efficient ways of working