Field Sales Coordinator

Who We Are

ABOUT ENOVIS™

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

Enovis History

In April of 2022, Colfax, which includes orthopedic leader DJO,  separated from ESAB Corporation and rebranded to Enovis. In recognition of our successful history of growth and innovation, the distinctive “O” in our new Enovis logo was deliberately carried over from our Colfax logo as it represents continuous improvement – a cornerstone of our business’s success that will continue at Enovis. Enovis is poised to become one of the world’s leading medical technology companies

What You'll Do

Under limited supervision, the Field Sales Coordinator assists in carrying out the Company’s mission by providing professional customer service to clinics, physicians, therapists and patients. Serves as liaison between site and corporate office. 

• Facilitates the process for required documentation between Sales Representatives and the internal billing team following all necessary compliance and regulatory processes. 

• Obtains Certificate of Medical Necessity forms and chart notes as necessary and forwards to the Billing Department. 

• Coordinates required audits of inventory as set forth by management. 

• Coordinates fitting times and locations for Sales Representatives to meet with patients.  

• Follows a standardized order entry process to ensure 100% accuracy for all orders (as defined by the Company) that are submitted via phone, electronically or by fax. 

• Provides assigned sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), sample orders, and troubleshooting various order inquiries. 

• Provides prompt response and resolution to questions, requests, etc. per Company procedures and standards. 

• Performs administrative duties related to support of the Regen business unit.  

• Effectively communicates with Sales Representatives, Sales Managers, and other teams/departments. 

• Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments. 

• Prioritizes and identifies activities and tasks, adjusting priorities when appropriate. 

• Meets all training and documentation criteria. 

• Provides patient education as needed. 

• Other duties as assigned. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Experience 

• Minimum of 3 years of experience in a hospital, clinic or office, or as an independent contractor working directly in the care of the orthopedic patient or related experience. 

• High proficiency in MS Office strongly required. 

• Experience dealing with multiple physicians in a high volume clinic extremely helpful. 

• Minimum one year of customer service experience is preferred. 

• Experience with Salesforce.com strongly preferred. 

Education 

• High School Diploma or equivalent required. 

General Skills/Competencies/Specialized Knowledge 

• Communication – Expresses ideas clearly and simply both verbally and in writing. Promotes timely, ongoing flow of information to others. Communicates and listens effectively in order to develop and maintain key business relationships. 

• Interpersonal Skills – Ability to work with co-workers and customers, both internal and external, of all levels. Ability to professionally interact and build constructive and effective relationships. Ability to effectively interface with others on behalf of the organization. 

• Initiative – Ability to work well independently and exercise appropriate judgment under general direction. Ability to prioritize workload and manage conflicting priorities in an effective and efficient manner.  

• Problem Solving – Uses rigorous logic to solve problems. Probes all sources for answers. Looks beyond the obvious. Enjoys solving tactical and process problems. 

• Decision Making – Makes timely, sound decisions based on analysis, wisdom, experience and judgment. Relies on experience and good judgment to ensure that expectations are met and that objectives are achieved. 

• Adaptability – Embraces and adapts to change and demonstrates a willingness to learn. Ability to respond quickly to change, and to prioritize actions to meet customer needs. 

• Trust and Integrity – Interacts with others in a way that gives them confidence in one’s intentions and those of the organization. Accepts responsibility for one’s own decisions and actions. Demonstrates honesty. Keeps commitments. Behaves in a consistent manner and is open, honest and trustworthy. 

• Collaboration and Teamwork – Works collaboratively and cooperatively with many teams cross-functionally. Ability to work well with other people to solve problems and to find the best solution. Energetic and willingness to work closely with all team members to achieve success. 

• Customer Orientation – Demonstrates a keen understanding of various customers’ (internal or external) needs and utilizes a variety of resources to provide solutions and a compelling value proposition. 

• Computer Skills – Proficient computer system based tools including Microsoft Office applications, e-mail, web browsers and spreadsheet software. 

Travel 

• Travel is not required for this position. 

Work Environment And Physical Demands 

• Home office based. 

EOE AA M/F/VET/Disability Statement

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.