Surgi-Care Field Service Representative (Western Connecticut)

Enovis

Multiple Locations

Why you should apply for a job to Enovis:

  • We offer our employees a flexible working environment with hybrid options.
  • Our associates have access to a LinkedIn learning platform that provides a wealth of development topics in an e-learning format.
  • 4 of our 11 directors are female or racially or ethnically diverse and we are committed to seeking additional diverse director candidates.
  • #R0023749

    Position summary

    nch of Enovis as a Field Service Representative in the Western Connecticut area covering Fairfield County and Danbury. This unique opening will allow you to service patients directly in order to assist them in their recovery.

    This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.

    WHY JOIN ENOVIS?

    • You'll be part of a global team of more than 7,000 dedicated employees who are empowered to create better together every day on a worldwide scale.

    • You'll make an impact in the lives of Healthcare Providers (HCPs), their patients, and the communities where we work.

    • You'll enjoy a comprehensive and competitive benefits package including health benefits, 401(k) with company match, employee stock purchase program, tuition and CEU assistance, paid time off, a solid work/life balance and more!

    • You'll be given the opportunity to become credentialed for patient care as needed.

    • You'll have the opportunity to grow and develop your career with us.

    • You'll work hard and have fun doing it!

    WHAT WILL YOUR TYPICAL DAY LOOK LIKE?

    • Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and all other Enovis products prescribed by HCPs.

    • Provides routine customer service to patients, physicians, physician assistants, and other clinical staff.

    • Responsible for assigned territory management including brace fitting in patient homes and coverage of staffed office accounts as assigned.

    • Provides service to stock-and-bill customers including adjusting par levels, removing discontinued and overstocked product, monitoring product usage, and addressing related concerns.

    • Ensures that the equipment delivered to the patient functioning properly and is consistent with the prescribing physician's order and other identified patient needs, risks, and limitations of which Surgi-Care and Enovis are aware.

    • Completes all required documentation related to patient fitting and delivery and processes orders in a timely manner.

    • Serves as a liaison between the customer, Enovis, and the Sales Team.

    • Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.

    • Other duties as assigned.

    WHAT QUALIFICATIONS WILL YOU BRING TO THE TABLE?

    • A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.

    • High School Diploma or GED required.

    • Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

    • Working knowledge of home medical equipment (HME), Durable Medical Equipment (DME) and orthotic products strongly preferred.

    • Previous experience with application of soft goods/functional bracing, inventory management programs and/or EMRs a plus.

    Other Requirements

    • In-home equipment delivery and set up are requirements of this position and candidates should be aware of, as well as comfortable with, this requirement.

    • Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.

    • Must possess a valid Driver's License and current automobile insurance.

    WILL YOU BE REQUIRED TO TRAVEL?

    • May require travel up to 95% of the time, but overnight travel is not required.

    • Includes considerable time spent traveling in car to customer accounts, using own transportation, as dictated by territory.

    WORK ENVIRONMENT & PHYSICAL DEMANDS

    • Provides patient care in patient homes, physician's offices, hospitals, and/or clinics, etc.

    • This job involves potential exposure to airborne and bloodborne pathogens.

    • Physical Demands: Must frequently lift and/or move up to 60 pounds.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    ABOUT ENOVIS™

    Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit https://www.enovis.com.

    EOE AA M/F/VET/Disability Statement

    All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

    Why you should apply for a job to Enovis:

  • We offer our employees a flexible working environment with hybrid options.
  • Our associates have access to a LinkedIn learning platform that provides a wealth of development topics in an e-learning format.
  • 4 of our 11 directors are female or racially or ethnically diverse and we are committed to seeking additional diverse director candidates.