IT Architect - API & Cloud Migrations

The Business Administrative Systems Organization supports a variety of solutions that are sales-support and employee-needs related. The different solutions supported by this org include Account Maintenance, BOSS365 (CRM), HR, Benefits, Payroll, and Time Keeping through SaaS, on-premise and proprietary applications. Our solutions run on SaaS platforms such as Microsoft Dynamics 365, Workday, Kronos and Infor.  The org also supports in-house Rental and Billing applications such as RFS, PC Bill, Invoice Services, and Bill Delivery.

Now is an exciting time to be a part of this organization, specifically in this role working with the team that supports Account Maintenance and Microsoft Dynamics CRM.  Both application teams are involved in large strategic efforts which include moving all supporting infrastructure to the cloud, as well as creating new or converting existing RSI calls to API’s.  These are on the forefront of modern technology, and our team is providing the opportunity to grow employee skills by offering training as well as assistance in implementing Cloud and API framework including AWS and Azure, Terraform, and YAML best practices for developing API’s.   In the CRM space, we are embarking on a journey to increase our footprint in Power Platform, specially Power Automate.  Continuous updates are implemented to stay current on trends and best practices socialized by Microsoft for Azure as well as our CRM application.

Responsibilities:

• Provide expert level technical consultations and analyses, solving complex problems 
• Perform leadership role in designing solutions, organizing, attending, and leading hands-on working sessions with the various teams 
• Design solutions at an abstract/conceptual level as well as at a detailed level 
• Provide technical leadership and subject matter expertise to the engineering teams 
• Drive continuous improvement in product, processes, and tools; developing and implementing new or enhanced technical methods and techniques to improve the development practice 
• Work with business, product, development teams and vendors to provide feedback and help influence the direction of product roadmap.
• Work with other solution architects to ensure knowledge sharing across the organization and ensure consistent problem-solving approaches are developed 
• Provide mentoring and coaching including hands-on peer code reviews with the engineers 
• Stay current on technology trends, new product capabilities, and how they impact our solutions, including obtain an understanding of Sales and Marketing functions to include general needs, pain points, and compliance requirements 
• Translate complex technical issues and concepts into non/less-technical terminology for stakeholder level of knowledge/understanding 
• Provide recommendations on additional modules, products, or services to enhance client productivity and return on investment for our suite of solutions 
• Develop, document, and maintain strategies, architectural blueprints, and roadmaps 
• Manage solution designs within scope and recognize needs for change requests where required 

Equal Opportunity Employer/Disability/Veterans