#535468
de for an efficient and timely rental and return experience.
The pay for this position starts at $18.50 / hour . This position is located at Union Station- 99 H Street NE Washington, DC 20002
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule
Sunday: 9:30am-6:30pm (1 hr lunch)
Monday: 9:30am-6:30pm (1 hr lunch)
Tuesday: OFF
Wednesday: OFF
Thursday: 9:30am-6:30pm (1 hr lunch)
Friday: 9:30am-6:30pm (1 hr lunch)
Saturday: 9:30am-6:30pm (1 hr lunch)
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
Must have at least 6 months experience in sales, customer service, leadership or management
Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation
Must have a valid US drivers license
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.