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Customer Service Representative - Greeter - Philadelphia International Airport

Enterprise Mobility

3.3

(31)

Philadelphia, PA

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #512356

    Position summary

    • Retirement savings plan including 401k with matching profit sharing

    • Health Insurance

    • Life Insurance

    • Dental Insurance

    • Vision Insurance

    • Training and development

    We are looking to hire for the following schedule(s):

    • Tuesday, Wednesday, Thursday, Friday, Saturday: 10:00 AM - 6:00 PM

    • Sunday, Monday, Thursday, Friday, Saturday: 12:00 PM - 8:00 PM

    • Sunday, Monday, Tuesday, Wednesday, Thursday: 1:00 PM - 9:00 PM

    • Sunday, Monday, Thursday, Friday, Saturday: 4:00 PM - 12:00 AM

    Responsibilities

    • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply

    • Welcome members to the facility when they exit the bus or arrive on the lot

    • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable

    • Assist members with questions and concerns to minimize counter visits

    • Communicate customer service issues to management

    • Ensure that hang-tag information is completed correctly

    • Maintain clean low mileage fleet mix requirements

    • Maintain Emerald Aisle for cleanliness

    • Thank member for their business

    • Provide upgraded vehicles on request

    • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years of age.

    • Must have the following experience requirements:

      • Must have a minimum of 2 years of retail customer service experience OR
      • Must have Associates Degree with a minimum of 6 months of retail customer service experience

    • Must have a current and valid driver's license.

    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    • Must be living within 30 minutes of the Philadelphia International Airport.

    • Must be able to work one of the following schedule(s):

      • Tuesday, Wednesday, Thursday, Friday, Saturday: 10:00 AM - 6:00 PM
      • Sunday, Monday, Thursday, Friday, Saturday: 12:00 PM - 8:00 PM
      • Sunday, Monday, Tuesday, Wednesday, Thursday: 1:00 PM - 9:00 PM
      • Sunday, Monday, Thursday, Friday, Saturday: 4:00 PM - 12:00 AM

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.