Seasonal Customer Service Rep

Tampa, Fl 33607

Compensation: $20/hour based on a 40 hour work week. The seasonal window will begin in January 2026 and end in May/June 2026

Schedule: Evening/Weekend Shifts are available. Day shift availability is to be determined. 5 day work week with 2 consecutive days off during the week. Specific off days to be determined. Candidates must be available to work nights, weekends, and holidays.

We offer:

• Potential performance bonuses

• Employee discounts

• 40 hour per week consistent work schedule

• Training and development

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner

• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

• Place outgoing calls for callback management, and miscellaneous calls as assigned

• Assist to assess condition of rental upon return

• Notify Management of any known customer problems

• Notify Management of any known vehicle problems and any required vehicle maintenance

• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
• Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.
• No drug or alcohol related convictions on driving record in past 5 years (DWI/DUI)
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work at a location that is open 7 days per week and includes weekends, weeknights, and holidays
• Seasonal employees may work for up to 150 days during a defined season. They must experience a 6 month break in service at the end of the season prior to working again as a seasonal or a regular employee.