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Seasonal Full-Time Customer Experience Representative FNT Airport

Enterprise Mobility

3.3

(31)

Flint, MI

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #515438

    Position summary

    midnights, weekends and holidays

    • Schedule Requirement: Must have full-time availability for 40 hours per week, Monday through Friday, within the operating hours of 8:00 AM - 11:00 PM

    Responsibilities

    • Meet and greet customers in a professional, friendly, and timely manner

    • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

    • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

    • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

    • Place outgoing calls for callback management, and miscellaneous calls as assigned

    • Assist to assess condition of rental upon return

    • Notify Management of any known customer problems

    • Notify Management of any known vehicle problems and any required vehicle maintenance

    • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old
    • High School Diploma or G.E.D. required
    • Must be willing to accept $17/hour as compensation
    • Must be available to work various shifts including days, nights, weekends, and holidays
    • Schedule Requirement: Must have full-time availability for 40 hours per week, Monday through Friday, within the operating hours of 8:00 AM - 11:00 PM
    • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
    • Must have a Valid Drivers License with two or less moving violations in the past three years. In addition, no drug or alchol related convictions on driving record within the past 5 years (DUI/DWI)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.