Data Center Customer Operations IV

Equinix

4.7

(51)

El Segundo, CA

Why you should apply for a job to Equinix:

  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 94% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Health, Dental, Vision, Life, Temporary & Long-term Disability Insurance
  • Internship Programs with Universities by partnering with local universities all over the world
  • Education, Training, Tuition & Certification Reimbursement
  • #JR-143033

    Position summary

    y and is vital to our success.

    Data Center Customer Operations IV

    Job Summary

    Data Centers are considered Critical Facilities. This means that we support hospitals, laboratories, public safety centers. Simply put - We cannot go dark. In this crucial role, you will be responsible for fixing and installing sophisticated circuits and performing custom installations as well as designing and leading modification projects.

    Responsibilities

    • Racks and stacks customer equipment

    • Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly

    • Installs circuits requiring advanced fiber terminations

    • You prioritize work from the Oracle queue and ensures alignment to all commit times

    • Troubleshoots switched / multiplexed / media converted circuits; raises to, and works with networking group, as needed.

    • Works with customers to solve issues

    • Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

    • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

    • Maintains detailed written records of all work activity

    • Designs and leads cage / infrastructure modification projects

    • Finishes the assigned training in a timely manner

    • Supports customer happiness through timely and precise order execution

    Qualifications

    • 2+ years of related experience

    • Demonstrable troubleshooting skills

    • High School Diploma or equivalent

    • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation

    • Able to lift heavy equipment/items up to 50 pounds

    • Able to work days/nights/weekends/holidays, if needed and/or required

    Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

    The United States targeted pay range for this position in the following location is / locations are:

    • California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $55,000 to $86,000 per year

    Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

    This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

    The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

    As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

    USA Benefits eBook

    Why you should apply for a job to Equinix:

  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 94% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Health, Dental, Vision, Life, Temporary & Long-term Disability Insurance
  • Internship Programs with Universities by partnering with local universities all over the world
  • Education, Training, Tuition & Certification Reimbursement