Senior Edge Specialist

Senior Edge Specialist

Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Job Summary

The Edge Specialist is a Technical Presales function that works to help Equinix clients and prospects understand, adopt and use Equinix’s portfolio of Edge products on the Equinix Platform. This is an EMEA regional role that will primarily support our Networks accounts in both the direct sell as well as the channel motion.

Supporting the Equinix Sales and Channel team and working closely with the Global Solution Architects, the Edge Specialist must be proficient in the techniques that go into producing designs of complex IT systems, including requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.

The ideal candidate should possess an extensive technical breadth - with relevant experience in the IT industry - of the creation and maintenance of infrastructure to support complex application environments, and will have skills across multiple platforms, including cloud, distributed systems and complex networking.

Responsibilities

Sales Support
Provides technology support on Platform Equinix Edge product portfolio to sales and channel community

• Prepares and conducts customer and partner technical workshops, demos, enablements, with audiences that include senior leadership of customers and partners

• Known industry best practices in well architected solutions

• Distil complex products into customer outcomes which can be easily articulated to sales and customers

• Understands customer business value and able to translate business challenges and requirements into solutions

• Proactively developing and maintaining relationships with customer and partner key stakeholders

• Helps to develop Edge product portfolio use cases

• Liaise with Equinix internal key stakeholders to ensure seamless solution implementation of Edge Products

Expertise

Understanding of:

• Software Defined Infrastructure, including automation & configuration management solutions. Some examples include – Terraform, Kubernetes, Puppet, Chef, Cloud Formation & Openstack

• Containers (Kubernetes, Docker), Systems (BMC etc)

• Hypervisors and Virtualisation technologies including those made by VMWare ESX, ESXi, Microsoft Hyper-V, Citrix XenServer, Oracle VM, Nutanix etc

• NFV vendors such as Cisco, Juniper, FortiGate, Check Point, Palo Alto, Aviatrix, F5 and more

• Understanding of Networking (all layers) including dynamic routing protocols such as BGP

• Awareness and appreciation of SDWAN technologies

• Connectivity methods and nuances for Cloud Service Providers

• Bare-Metal as a Service (Incorporating sizing, workload identification, architectural requirements)

• Knowledge of:

  • Modern software development methodologies, supporting DevOps, CI/CD efforts, as well as Infrastructure design and development.

  • Storage technologies such as iSCSI, NFS, SAN (Pure Storage, DellEMC, vSAN etc.)

  • Compute OS platform such as Ubuntu, RHEL & Windows.

• Familiarity with relevant technical industry topics through training, reading, research and collaboration

• Good understanding of business processes contributing to successful sales and implementation of IT solutions

• Ability to explain business value and working on TCO/ROI models

• Relevant industry certifications

• Team player and occasional leader (by influence)

• Sufficient level of organizational awareness, both inside Equinix and with customers

Collaboration

• External

  • Key customer stakeholders up to senior management level

  • Technology providers and peers in the industry

• Internal

  • All teams centered around the customer (sales, sales support, customer care, NetOps regional product, regional channel, etc.)

  • Leads engagements with colleagues internationally to drive global solutions

  • Collate customer feedback on our Edge Services and interface with Product and Global Principals to ensure that our roadmap alignment

  • Drive activities with Global Technical Sales team members to share findings, document knowledge and improve customer experience and consumption

Impact

• Significant experience presenting to technical and business audiences across enterprise, network, and cloud domains

• Be a trusted advisor in the technical domain with global customers and partners

• Occasionally represent Equinix as Subject Matter Expert in industry areas and/or aspects of Platform Equinix's edge portfolio.

• Is engaged with stakeholders inside and outside of Global Technical Sales to improve experience and consumption of Equinix's edge portfolio

• Actively look for opportunities both within the team companywide to share knowledge and improve the way that we do things

• Actively participates in technology forums, speaks at events, publishes and has regional exposure at a minimum

Qualifications

• Extensive experience in the functional domains of Network, Datacentre, Enterprise IT Systems, including Enterprise Architecture and Technical Architecture implementation preferred

• Extensive experience of Solutions Selling in a commercial pre-sales position preferred

• Bachelor's degree in Computer Science or related engineering discipline preferred

• Master's degree in Computer Science or related engineering discipline preferred

• Advanced industry certifications (i.e. Cisco, VMware, MS, AWS), TOGAF (v9 Part 1 and Part 2), ITIL 3.0, or CCIE-Written certification preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.