Solutions Architect Manager

Solutions Architect Manager

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20 years of consecutive quarterly growth*. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

*As of Quarter 4 2022

Job Summary

The Manager, Solutions Architect executes the strategy of the Global Solutions Architects team with oversight over a certain country.

Responsibilities

• Provides leadership and direction to a team of individual contributors, including any supervisors in the region, for defining and executing on strategic Sales plans and efforts

• Aligns with local/metro sales leadership's vision, strategy and objectives

• Assists in shaping and developing the metro/local team's strategy

• Coaches team on on-going skills development and selling, or technical sales support behaviors

• Creates spirit of collaboration, engagement, and sharing of best practices

• Leads team through changes

• Ensures team adoption of relevant tools available for more efficient business management

• Develops the leadership skills of the supervisors within their regions

Sales Leadership & Acumen

• Assists in building the business objectives and technical sales expertise levels for the local team

• Interacts with customers at the C-level/SVP level and makes a difference in strategic deals

• Responsible for the metro team's support structure design and proposal of technical solutions

• Conducts internal Quarterly Business Reviews, measuring performance against pre-established business metrics

• Leads team through changes

• Owns and manages all escalations to senior leadership for critical matters

• Assists in efforts to shape and impact deals for the metro/local team

• Understands the structure of a deal, i.e. MRR vs NRR/EIS offsets, and how they can be leveraged in the sales opportunity

• Able to accurately convey business concepts to the team

• Provides leadership in managing a metro/local team in their technical sales support pursuits

• Assists in providing leadership and direction for the team to ensure overall success

• Optimizes resources within team

• Responsible for all hiring decisions and activities, compensation, quarterly conversations, performance counseling, onboarding, coaching and career development

• Assists in driving accountability for the performance and results of direct reports and supervisors

• Supports and shapes individual career development

• Assists in shaping and promoting positive team dynamics

• Executes the strategy to build and maintain analytical data and dashboards to properly manage the regional/multi-regional sales engineering teams

• Assists in shaping MRR and EIS/NRR revenue forecasts

• Utilizes and aids in the definition of analytic tools and reports to properly manage resources

• Utilizes and aids in the definition of analytical data to provide Senior Management with feedback on team performance and potential challenges across the business

• Develops and continues to grow relationships with internal teams (CSM/CPM, OM, Ops, etc.) to ensure proper deal flow

• Drives positive environment for their local/metro team

• Develops and continues to grow communication and presentation skills for the regional or multi-regional teams

Qualifications

• 7+ years customer facing experience in related industry preferred

• Bachelor's degree in Engineering or IT preferred

• Advanced English

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to [email protected] Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.