VP, IBX Field Operations--West

VP, IBX Field Operations--West

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 78 consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2000+ networks and 3000 cloud and IT service providers in over 30 countries spanning six continents.   

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Job Summary:  

Owns day to day field operations for all data centers in the region. Responsible for execution, capacity management, consistent response/ structures, and streamlined support 

Responsibilities: 

• Drive strategic planning and priorities for datacenter operations, in alignment with Platform 2.0 

• Establish and track against KPIs, SLAs, and metrics (incl. regional performance, capacity, availability, budget) 

• Oversee on the ground incident response, problem resolution, and change management to support Equinix customer experience 

• Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination 

• Establish and track safety measures to ensure safety of frontline resources 

• Ensure consistency in experience and on-the-ground response across data centers in a region  

• Coordinate with global design and construction team to ensure consistency and efficiency 

• Own and track capacity management across data centers in a region  

• Establish and track safety me 

• Shape a collaborative, transparent, and entrepreneurial culture, in tandem with the corporate leadership team 

• Motivate employees around shared vision and change story in line with business transformation 

• Empower frontline resources to meet customer needs through incentives and process 

Knowledge and Experience sought: 

• 15+ years demonstrated track record of datacenter operations management and maintenance or similar; leadership and cross functional management experience 

• Experience optimizing a growing and evolving business – leading a large organization through a period of rapid growth, merger integration, or business transition 

Skills and Attributes: 

• Focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results 

• Ability to provide thought leadership, think strategically and effectively communicate vision and influence 

• Leader in the Magic of Equinix and guardian of the employee experience across the Region with the ability to build followership 

• Adept at balancing intense short-term pressures with overall long-term goals  

• Financial acumen and ability to connect operational objectives to financial results 

 Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.