project leads:
- Collaborate with project leads to define the objectives of projects to solve the right problem at the right level
- Support and execute on comprehensive data collection, research, and observations to support root cause problem solving
- Support design and implement systematic approaches to analyze data derived from interviews, process documents, and independent research to generate meaningful insights and presentations, telling a story that resonates with client with actionable solutions
- Monitor and report on the performance of deliverables, products or project teams
- Support, as needed, stakeholder management for project leads with the client to enable their execution of priorities for the enterprise
Qualifications
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences:
- At least 4 years of relevant experience
- Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
- Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas, particularly using PowerPoint
- Experience in fact gathering, conducting focus groups and interviews (and accurate note taking of such discussions), designing surveys, etc.
- Experience managing project plans, resources, and people to ensure successful project completion
- Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
- Excellent communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
- The group of skills related to Business Process Management including business process mapping, process design and implementation, etc.
- Experience helping an organization to plan and manage change in effort to meet strategic objectives
- Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
- Adeptness at influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
- Tools: Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, Microsoft OneNote
Desired Experiences:
- Bachelor's degree or equivalent
- Experience identifying and selecting strategic options, and identifying resources to meet the defined objectives
- Experience gathering accurate information to explain concepts and answer critical questions
- Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making.
- Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
- Learning and training experience, including conducting, developing, and evaluating training, instructional design, and learning management systems
- Relationship management experience including managing and engaging stakeholders
- Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
- Business knowledge in the areas of Single Family, Multifamily, Finance, or Banking and Financial Services
- Familiarity with Lean Management concepts and methodologies
- Experience with Power BI, Sharepoint, Visio, Confluence