Fannie Mae

3.9

Reston, VA

79% say women are treated fairly and equally to men

71% would recommend this company to other women

85% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Our diverse workforce includes 44% women — with 39% at the officer level

Seramount (formerly “Working Mother”) 100 Best Companies 2023

Flexible work environment and paid leave for life’s unpredictable moments

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andard operating procedures.

Gather and report on the performance and capacity metrics for technology solutions.

Qualifications
THE EXPERIENCE YOU BRING TO THE TEAM
Desired Experiences

Bachelor's degree or equivalent
Experience supporting Cloud infrastructure components under the guidance of more experienced team members.
Experience supporting automation and IAC specifically, Terraform.
Experience in the cloud networking space, e.g. core routing and switching.
Experience responding to incidents and mitigating infrastructure errors.
Draft and maintain policies, guidelines, and standard operating procedures.
Gather and report on the performance and capacity metrics for technology solutions.
Communicate with stakeholders to investigate issues
On call engagement as needed for production impacting incidents
Planned change implementation support as needed
Engagement with engineering team members to collaborate on solutions and escalate issues.
Knowledge of routing protocols
Understanding of Data center infrastructure, cabling and environmental requirements.
Working knowledge of Jira, ServiceNow or similar work management tools.
Understanding of automation and ability to create rudimentary automation in network space.

Skills

The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Skilled in cloud technologies and cloud computing
The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
Experience gathering accurate information to explain concepts and answer critical questions
Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
Determining causes of operating errors and taking corrective action
Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
The group of skills related to Operational Excellence including improving and overseeing operations
The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.

Tools