Senior Direct Sales Representative, Residential

G Fiber

Durham, NC

Why you should apply for a job to G Fiber:

5/5 in overall job satisfaction

5/5 in supportive management

Ratings are based on anonymous reviews by Fairygodboss members.

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Position summary

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people. Role Description The Senior Door-to-Door Sales Representative for Google Fiber is responsible for increasing the number of active paid residential customers within a market. In this role, you will be responsible for increasing customer residential subscriptions through door-to-door sales. This role reports to the local Consumer Acquisitions Manager (CAM). Google Fiber brings Fiber To The Home internet. These units are primarily residential homes, but may include multiple dwelling units (MDUs). In this role, you'll: Demonstrate consistent, long-term success in meeting/exceeding monthly growth goals, promoting Google Fiber’s internet, voice, and television services and growing the residential customer base. Update Customer Relationship Management (CRM) platforms with relevant customer information, statuses, and notes. Build a pipeline through ongoing door-to-door interactions and conducting phone and/or email follow-up to facilitate agreements. Partner and communicate with Google Fiber team members to ensure seamless, customer experiences. Showcase knowledge of Google Fiber’s network and technical deployment, communicating its value to customers. Assist managers in mentoring and training team members, fostering teamwork and community. At a minimum we'd like you to have: High School Diploma or G.E.D 1 year of experience in sales, account management, or customer service Valid driver's license It's preferred if you have: 2 years of experience with sales, strategic account management, or customer service 1 year of experience mentoring and training team members in a leadership capacity Experience in Salesforce or other industry lead management software tools, managing long-term relationships, and meeting customer care success metrics Ability to navigate ambiguity and be dependable Ability to speak and write in Spanish fluently Excellent communication skills GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Equal Employment Opportunity is The Law" (PDF). To learn more about US requirements around COVID vaccination requirements for GFiber workspaces, read our Vaccination Entry Policy.

What are G Fiber perks and benefits

Lactation facilities

Child care benefits

Fertility

On-ramping/Off-ramping parental leave

Post maternity

Maternity leave coaching

Backup child care

Elder care

Child care subsidies

Onsite child care

Care-taking PTO

Remote work policy

Part time policy

Paid maternity

Paid paternity

Unpaid paternity

Unpaid maternity

Short term disability

Paid adoptive

About the company

G Fiber

Industry: Telecommunications

At Google Fiber and Google Fiber Webpass, we use the latest technology, including fiber optic and millimeter wave, to deliver the very best internet to our customers. No data caps, equipment fees, or annual contracts included. Everyone deserves access to fast, reliable, fairly priced internet.

Bring your creativity, drive, and everything you got—and help us make it happen.

Why you should apply for a job to G Fiber:

5/5 in overall job satisfaction

5/5 in supportive management

Ratings are based on anonymous reviews by Fairygodboss members.

Employees can opt into prepaid legal insurance which is useful for common matters like preparations of wills, trusts, and documents.