It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. We are important to supporting our firm's diverse businesses, and we're excited to continue solidifying that foundation as we add more experienced technologists to our Technology team.
We are looking for a Senior Operations Contact Center Engineer to join our team and help us supporting our contact center global deployment. As a Senior Operations Contact Center Engineer, you will collaborate closely with peer engineers on implementing and supporting our contact center technologies. Additionally, you will focus on supporting these technologies integrations with core telecom infrastructure and preferred partner's applications. You will report to the Enterprise Contact Center Infrastructure Manager.
As a Senior Operations Contact Center Engineer, you will support Fisher Investments Genesys Contact Center platforms, including supporting integrations with our CRM, recording, reporting and transcription applications. You will work closely with team members and other technology teams on managing the health of the contact center integrations with the core telecom system and third-party applications.
Why Fisher Investments:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Backup child care
Short term disability
For more than 40 years we’ve been helping clients reach their financial goals by providing a tailored approach to investment management. You’ll find that we’re a different kind of investment firm than most in the industry and work for a bigger purpose: bettering the investment universe. We are driven to make things better for our employees, our clients and the industry.
Better for our employees:...