Partner Enablement Program Manager

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Job Title: Partner Enablement Program Manager 

Location: Remote

The mission of the Partner Enablement Program Manager (PEPM) is to ensure that our partners are fully trained and enabled to sell, implement and consult across Forcepoint’s product line.  Partners are a critical element in Forcepoint’s Go-to-Market (GTM) strategy, and our goal is to ensure they are well-trained and well-skilled in positioning, promoting, selling and implementing Forcepoint products.  The PEPM will need to design and maintain end-to-end enablement programs, orchestrating skills development in the channel, and ensuring all related activities are executed crisply. 

The PEPM will work closely with channel partners to help them build a Forcepoint consulting practice, ensure the proper development of training assets, processes, and tools within Forcepoint and deepen partner relationships as they grow their skills investment into Forcepoint.

Responsibilities

• Work closely with partners on the consumption of Forcepoint training offerings and work together on customized training paths and yearly goals
• Work closely with channel/partner managers to help them build training strategies for their partners
• Actively work across all relevant departments (such as the product team, learning services, and the channel org) to assess partner training needs on new products, product updates, as well as effective sales techniques, that will enable the partner sales teams to maximize their effectiveness
• Identify existing training material created by other teams that can be (re-)used for channel partner training.  Coach learning services on the types of training material that needs to be designed and published.
• Consistently collect and interpret data to determine effectiveness of training and report back to internal stakeholders. 
• Support the channel account managers and their partners regarding ongoing training promotions, the registration and purchasing process, and their training progress & completion status 
• Identify new training needs and create additional offerings (micro learning, outcome/audience-based, demo capability)
• Training Processes and Platforms:  ensure that training content is created & hosted on the right platforms, in the right modality, and that it is easily accessible, understandable and of high value for our partners.  Continuously optimize partner training experience, and identify gaps by gathering feedback from channel partners, analyze success metrics, and report outcomes back to process & platform owners
• Partner with channel ops, and other relevant departments to define suitable processes, platforms, and sales tools for our training offerings
• Partner communications and training events:  ensure that Partners are well informed about what training content is available, how to access it & how to leverage it successfully.  Work closely with marketing to ensure clear outbound communications and awareness.
• Global Responsibility:  work with employees, channel managers and partners across the world.

Qualifications

• 4+ years experience in developing and managing enablement/training programs for a software company, with an understanding of how field personnel learn and pedagogies to make them effective
• Experience in building a vendor consulting practice and appreciation of the elements required for a successful consulting practice
• Demonstrated understanding of the unique competencies required to be effective in cyber security sales and delivery. 
• Global experience and perspective
• Demonstrable project and program management skills
• Good skills in communication, orchestration and managing multiple, global workstreams
• Ability to work across different departments and build good relationships with internal stakeholders and across different cultures 
• Demonstrated experience assessing and measuring the success of learning programs and using data to improve and enhance future learning programs
• Proven ability to create certification structures and programs for role-based technical competency assessments
• Experience with Microsoft Office, CRM, learning management systems (LMS) applications, partner portals, mobile apps and related technologies used in modern learning environments
• Experience with curriculum design software like Articulate 360, Camtasia etc. 
• Outstanding professional verbal and written communication skills
• Strong desire for continuous improvement
• Collaborative and flexible work style
• Quick and curious learner
• Organized with a strong attention to detail and accuracy
• Ability to self-manage and independently deliver results.

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Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

US Covid-19 Vaccination Policy: In compliance with Executive Order 14042, all Forcepoint US jobs require employees to be fully vaccinated and provide proof of vaccination as a condition of employment.  If you are unable to receive the COVID-19 vaccine due to a medical condition or sincerely held religious belief, Forcepoint offers reasonable accommodations unless the accommodation causes Forcepoint or its customers undue hardship or poses a direct threat to the health and safety of others.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected]

Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.