CNS Business Analyst Associate II (Hybrid - 3 Days in Office)

nts and deliver actionable insights.

• Ensure accuracy, completeness, and timeliness of all reports and data visualizations.

• Use tools such as Excel, Power BI, Tableau, or SQL to automate and streamline reporting processes.

2. Process Documentation:

• Map, analyze, and detail current business processes, workflows, and systems.

• Identify inefficiencies and recommend improvements to optimize processes.

• Build and maintain comprehensive process documentation, including standard operating procedures (SOPs) and user guides.

• Collaborate with cross-functional teams to ensure alignment and consistency in process documentation.

3. Support:

• Act as a liaison between business units and technical teams to facilitate effective communication and project delivery.

• Provide support and troubleshooting for reporting tools and systems.

• Assist in training and onboarding users on reporting tools, processes, and documentation.

• Support project management efforts by coordinating tasks, supervising progress, and providing updates.

Our Impact:

• Provides Services for IT and Business Customers

Your Impact:

• Delivery of services to customers and information for management to make timely decisions

Qualifications:

• Bachelor's Degree in Business Administration, Information Systems, or a related field.

• Validated experience as a Business Analyst or similar role with a focus on reporting and process documentation.

• Proficiency in reporting and data visualization tools (e.g., Power BI, Tableau, Excel, SQL).

• Strong understanding of business process analysis and optimization techniques.

• Excellent written and verbal communication skills, with the ability to convey sophisticated information clearly.

• Strong problem-solving and critical-thinking skills.

Keys to Success in this Role:

• Strong Analytical and Problem-solving Skills

• Clear & Concise Communication

• Teamwork Mindset

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit https://www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $62,000 - $94,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.