Business Development Manager Nordics - Swedish-speaking (m/f/x)

Company Description

Full time - Utrecht - onsite

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 60,000 companies - from startups to public companies - worldwide use Freshworks software-as-a-service (SaaS) to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

Your Role and Responsibilities:

• Work with our BAN team in our Utrecht office

• Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets

• Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously

• Define and execute on plans and meet and exceed your role-based goals

• Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns.

• Help to continuously improve our internal and external processes

• Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives

• Become an advocate for our brand and an expert in customer service and CRM

• Provide regular reporting of pipeline status and conduct forecasting exercises

Qualifications

Our Perfect Match:

• Native level written and oral communication skills in Swedish. Additional Nordic languages are a plus.

• Bachelor or Master degree desirable

• A recent graduate or ideally some first experience in sales or business development, preferably in a similar role OR equivalent practical experience in other high velocity sales environments. Cloud software sales experience is a plus

• Experience with the Nordic Market is a plus as well as SaaS experience

• Fast-learner driven to action, passionate about sales, customer service and CRM tools

• Enthusiastic about helping and serving clients, a high level of goal and customer orientation and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player and collaborator

• Ability to thrive in a fast-paced globally-dispersed work environment

Additional Information

These are some benefits you can expect from us in return:

• Enhanced Paid-Time-Off with an additional day for the 1st 5 years of service
• Company funded Accidental Death & Long-Term Disability (WGA/WIA) insurance
• Pension supplement of 4% of base salary
• Learning & Reading budget of up to €1.000 per year
• Fitness budget of up to €30 per month
• Company funded on-site restaurant with variety of lunch options provided daily
• Access to a Collective Health Insurance with ONVZ
• Free yoga classes twice a week
• Enhanced Maternity Leave
• 25 days annual Paid-Time-Off (PTO) 
• Company Funded Employee Assistance Program (EAP) for both you and your family
• Long Service Awards
• Discounted Tax Support Services

About Freshworks:

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany.  The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, Sotheby’s and Cisco.

_Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com._

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.