Manager, Market Research

Gartner is a people business. Fueled by expert analysis, bold ideas and intellectual courage, we are a team of thinkers, doers, and lifelong learners. We are innately curious, driven, disciplined and humble. 

The Global Product Management team is redefining the delivery of research products for executives around the world, built from a foundation of customer & market research.  We are looking for a Manager of Market Research, reporting into Director and MVP of Market Insights, who will help support primary research conducted across methodologies in support of product development and optimization.

Job description 

The Manager of Market Research will work closely with their research peers and product leaders to explore audience needs; evaluate product concepts, attributes and positioning; as well as assess ways to optimize current product offerings. This position will help ensure research is embedded throughout the product development lifecycle. The ideal candidate loves conducting research and sharing customer insights that informs teams of product opportunities and improvements.

The Manager of Market Research will employ a variety of research methods to assess Gartner’s customer and product needs and experiences.

• Support quantitative research projects, including (scope development, vendor selection, survey development, sampling considerations, fielding and data QC, reporting, and presentations).
• Support qualitative research projects, including (scoping, guide development, scheduling, interviewing, reporting and presentations).
• Help manage research programs across priority B2B roles and platforms.
• Have some experience conducting research among technology audiences (ITDMs, Data and Analytics, Software Engineers, Security, etc.)
• Have some experience working with product concepts at various phases of development, including UX research
• Have some experience conducting research about new and emerging technologies (AI, Robotics, Blockchain, Big Data, Cloud, 5G, Martech, etc.)
• Deliver compelling research findings to stakeholders.

Essential must-have skills

• 5 years of experience in market research, across qualitative and quantitative methods. Experience in product research a plus.
• Use of various research tools (SPSS, Wincross, Stata, PowerBI, Tableau, Confirmit, Decipher, Usertesting, etc.).
• Ability to collaborate with internal clients to support their research goals.
• Demonstrated ability to manage research projects from scoping to final analysis.
• Experience managing or training others a plus.
• Strong report writing and presentation skills.
• Ability to multi-task, as well as re-prioritize based on business needs.

Benefits We offer a highly competitive rewards and benefits package. Gartner is a high growth company which will provide the right candidate with a wealth of career development opportunities. All Gartner associates strive on being high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board? 

Equality statement The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion. 

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner’s career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1203-964-0096 or by sending an email to [email protected] 

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  [email protected] .

Job Requisition ID:60432

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