Why you should apply for a job to GE Power:
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Position summary
Job Description Summary
GE’s Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.
Our Account Manager - Wind Energy role is a key customer facing role managing a large portfolio of converter installations worldwide (approximately 10k wind turbine installations).
Our account managers are the principal point of contact for after-sales activities & projects, and have responsibility for the commercial management of day-to-day customer enquiries for aftersales service, technical matters, and upgrades.
Job Description
In this role you will
- Build robust relationships with customers and achieve high levels of customer satisfaction – including agreed KPI’s resulting from customer surveys
- Maintain awareness of our Company’s competition and maximise opportunities through providing better service and solutions
- Manage Long Term Service Agreement contracts, to maximise cash flow and profit, and to ensure compliance with GE Commercial processes
- Together with multi-disciplinary team, manage projects, maintenance programmes, etc., to ensure that the delivery goals and contractual obligations are met.
- Identify risks and manage claims relating to late deliveries, installed base issues, etc.
- Ensure timely and accurate customer billing and on time cash collection.
- Carry out project reviews to control projects, check progress, manage cost, identify deviations from plan, detect risk and forecast future performance.
We are looking for a professional with:
- A degree in an engineering discipline. (preferably Electrical / Power Electronic Engineering).
- Chartered status within a professionally recognised body.
- Background in project management - ideally in power electronics.
- Strong IT skills: M.S. Office, M.S. Project, SAP & Servicemax
- Demonstrable experience in commercial / contract management; managing project finances; business operations and management; procurement and supplier negotiations.
- Project management / strong customer focus.
- Proven record in decision making and motivating others to deliver.
You can expect from us
- Challenging and exciting projects.
- A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.
- Attractive compensation.
- Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance and Life Assurance.
- 26 days vacation + bank holidays
Additional Information
Relocation Assistance Provided: No
What are GE Power perks and benefits
Lactation facilities
Diversity recruiting
Unconscious bias training
Sponsorship program
Networking
Succession planning
Remote work policy
Part time policy
Paid paternity
Paid maternity
Paid adoptive
About the company
GE Power is a world energy leader that provides technology, solutions and services across the entire energy value chain from the point of generation to consumption. Powering more than a third of the world, it serves customers in more than 150 countries.
See how we are #PoweringForward: https://www.linkedin.com/company/gepower/
GE Power also includes GE Energy Connections activities: https://www.linkedin.com/company-beta/2744840/